10/18/2022
5 red flags of forgiveness scams
Here are five red flags that borrowers applying for debt relief ought to watch out for, according to the FTC.
1. You’re not applying directly at StudentAid.gov
Don’t give your information to a third party offering to apply on your behalf. Apply directly at StudentAid.gov/DebtRelief.
Right now, the application is online only. There will be a paper application available at a later date.
2. There’s a fee to apply
Anyone who says you need to pay to apply is a fraudster, the FTC said: “And anyone who guarantees approval or quicker forgiveness: scam, scam, scam.”
3. You’re uploading financial documents
The real application is short and straightforward: It asks for your name, birth date, Social Security number, phone number and address.
When you apply online, you don’t have to upload or attach any documents such as past tax returns to prove income. Nobody “legit” will ask for your Federal Student Aid (FSA) ID, bank account or credit card information, the FTC said.
One important note: The relief is limited to those who make less than $125,000 per year, or married couples or heads of households earning less than $250,000. When the Education Department starts processing applications, some applicants will have to verify their income — but not at the time they apply, the FTC said.
4. Email updates come from an odd address
Once you apply for forgiveness, expect e-mail updates from the Education Department, the FTC said. The agency may ask you to upload tax documents verifying your income or may be giving updates on your application.
But the emails will only come from these legitimate senders: [email protected], [email protected] or [email protected].
Pay close attention the sender address, the agency said. Anything different from the above — even slight typos — are signs you’re getting a fake e-mail from a con artist.
5. Promises to help you qualify, for a fee
People who say they can get your debt relief approved, for a fee, are criminals, according to the FTC.
If your application is denied, “follow ED’s process,” the agency said. Follow the instructions on your email notice; if you have questions, call FSA’s dedicated phone line at 1-833-932-3439.
Scammers are trying to steal student loan borrowers' money and personal information.