Central Station Alarm Association (CSAA)

05/20/2013

Electronic Security Expo (ESX) Extends Early Bird Registration Deadline. As we approach the holiday weekend, security professionals will have one more week to take advantage of discounted pricing at ESX.

Registrants will save up to $100 by registering before Friday, May 24 at midnight. For more information about ESX, being held June 17-21 in Nashville, TN, visit www.esxweb.com.

Music City Center, Here We Come ESX 2013 will be held at Nashville's BRAND NEW Music City Center! Education Program : June 18-21 Expo : June 19-20 : on

04/22/2013

ESX proudly welcomes Newtown, CT police chief and Sandy Hook first responder, Michael Kehoe, to its Industry IceBreaker Luncheon on Tuesday, June 18.
www.esxweb.com/page.cfm/link=56

Tuesday, June 18, 2013 | 12:00 pm - 1:30 pm In times of tragedy, our public safety officials react. And in December 2012, Police Chief Michael Kehoe had...

04/19/2013

LAST day to get your CSAA Five Diamond Marketing MARVEL Award entry into the mail! Show the industry how you use your Five Diamond certification to gain a competitive marketinging advantage. Visit: www.csaaintl.org/CSAAMarvel.htm!

The Central Station Alarm Association (CSAA) International’s Five Diamond Marketing MARVEL Awards Program recognizes CSAA Five Diamond companies that have used their CSAA Five Diamond designation to better position themselves in the security industry marketplace.

03/15/2013

Another informative CSAA webinar coming on April 10 (1-2 pm EST). Learn about the Canadian NRTL listing process, and how it differs from the U.S. Presented by UL's Alan Cavers. Register now at: https://www4.gotomeeting.com/register/867395791!

In world where global monitoring is possible, transnational NRTL listing is increasingly necessary. Alan Cavers and Steve Schmit of Underwriters Laboratories Worldwide discuss Canadian listing in this webinar, exploring the Canadian listing process and how it differs from the US listing. In addition...

03/04/2013

Sign up now for CSAA's webinar on March 13 (1-2 pm EST): "Matching Price with Value: Moving Attrition to Retention.” Learn how to harness central station data to evaluate RMR! Register at: https://www4.gotomeeting.com/register/461930255.

In this webinar, Brandon Savage, Senior Vice President of Customer Experience for Devcon Security, will discuss how to harness central station data to evaluate RMR, add value to the individual end user’s experience, and lay the ground work for long-lasting relationships with customers. This webi...

02/22/2013

Mark your calendars NOW for CSAA's 2013 Annual Meeting in Quebec from Oct. 11-16! Check out the photos in our Album about Quebec and visit: www.csaaintl.org/2013AnnualMeeting.htm

Quebec, which comes from the Algonquin word “kebec” meaning “where the river narrows,” is a Canadian province. It was founded in 1763 after the Treaty of Paris formally transferred the French colony of Canada to Britain after the Seven Years War.

02/22/2013

Mark your calendars now for CSAA's Annual Meeting in Quebec,
Oct. 11-16, 2013

02/22/2013

The CSAA 2013 Excellence Awards Application is now ONLINE! To Apply, go to: www.csaaintl.org/CSAACSAwards.htm!

The CSAA Central Station Excellence Awards recognize any FM Global, Intertek/ETL or UL-listed central station (CSAA members and non-members) and outstanding personnel who perform in the highest professional manner, thereby making a significant contribution to the betterment of the alarm industry and...

02/06/2013

Registration for the security industry's hottest show is now open! Check out: www.ESXweb.com/register.

Music City Center, Here We Come After a hugely successful 2012 event, ESX is returning to Nashville in 2013! ESX 2013 - June 17-21 - will be held at brand

12/11/2012

It's not too late to sign up for tomorrow's CSAA webinar (Dec. 12, 1 pm EST) on "Measuring Performance for Excellence." Presented by reps from Vivint, CSAA Central Station of the Year.
Register at: https://www4.gotomeeting.com/register/560827887!

In this webinar, presented by CSAA and offered free to CSAA members, representatives from the 2012 Central Station of the Year discuss the nuanced art and science of measuring and motivating exceptional staff performance. Topics for exploration include objective and subjective customer call metrics,...