05/06/2026
-A friendly reminder on how to report an issue in the City of Utica-
We welcome your requests.
The attached photo below is the direct lines for the many reasons you may need to reach out to the City of Utica and the many other authorities and entities that provide services. While we have no shortage of requests for assistance, maintenance, and issues one of the very things we love to do is ensure we can both respond and react to the many reports that come in throughout the day. The Mayor, his direct staff, and city departments are ready to respond – and if you have a relationship with your councilperson, their representation is paramount, and a very good way to reach out for requests big and small as well.
The City of Utica makes it easy for residents to report concerns and stay connected. If you see something that needs attention, here are a few simple ways to let us know:
Online:
Submit a report directly through our website:
https://www.cityofutica.com/report-a-problem
Mobile App:
Download the Utica 311 app from your app store and report issues right from your phone, it is quick, convenient, and easy to use.
City Department Direct Lines:
DPW/Parks (315)738-1341
Engineering (315)792-0152
Codes (315)792-0163
Please see the photo below for additional phone numbers that were included in the Mayor's State of City mailer. These direct lines can also be found at www.cityofutica.com
Email:
Prefer to reach out directly, you can contact:
• Mayor Galime’s Office: [email protected]
• Chief of Staff, Becki Duval: [email protected]
Please ensure that all concerns are directed through one of the above-listed channels or to your district Councilperson so they can be properly addressed and followed up on.
Your feedback helps keep Utica running smoothly, thank you for doing your part.
