Special Education Resolution Center

Special Education Resolution Center SERC is the state of Oklahoma’s dispute resolution agency for special education.

We offer training, IEP facilitation, mediation, and the due process hearing system. Our mission is to help families & schools resolve disputes at the earliest stage possible.

SERC staff are having a summer full of adventures, memories, and new experiences! This week, we will introduce our final...
06/23/2026

SERC staff are having a summer full of adventures, memories, and new experiences! This week, we will introduce our final two SERC staff members and share some of the adventures they are up to this summer. Today, we are introducing Alisa Holuby, SERC's Program Manager.

Alisa's favorite summer treat: watermelon with salt or a Braum's Butterfinger mix.

Alisa's favorite summer vacation: Anywhere with a beach!! She would love to make it to Greece one day.

Alisa's favorite thing about her job: Supporting families and schools on special education topics, helping teams reach resolution, and understanding each other just a little better is why she does this work. Alisa says if she can help someone walk away with a little more clarity or confidence in the special education world, that’s a good day.

Thank you for all you do, Alisa!

SERC staff are having a summer full of adventures, memories, and new experiences! Each week, we will introduce a SERC st...
06/17/2026

SERC staff are having a summer full of adventures, memories, and new experiences! Each week, we will introduce a SERC staff member and some of the adventures they are up to this summer. This week, we are introducing Dr. Rob Keiter, SERC's Program Coordinator.

Rob's favorite summer treat: wings, corn on the cob, and watermelon

Rob's favorite summer vacation: Charleston, South Carolina, to see his son and family; and Los Angeles, California, to see his daughter and family

Rob's favorite thing about his job: Helping people move forward through providing mediation, providing stakeholder training on conflict prevention/collaborative communication, and working with SERC's panel of mediators

Thank you, Rob, for all you do for SERC!

SERC will be at this family-friendly event in Duncan tomorrow, come learn and enjoy with us!
06/12/2026

SERC will be at this family-friendly event in Duncan tomorrow, come learn and enjoy with us!

📢 Stephens County Regional Institute – Parent Training & Family Fun Day! 🎉

Join the Oklahoma Parents Center and the Oklahoma State Department of Education for a day filled with learning, resources, and family fun!

🗓 Saturday, June 13, 2026
⏰ 8:30 AM – 3:00 PM
📍 Halliburton Stadium – McCasland Field
1701 W. Beech St.
Duncan, OK 73535

Whether your child is struggling in school, receives special education services, or you’re simply looking to learn more about your child’s rights and available supports, this event is for you!

✅ Learn about Special Education and Parent Rights
✅ Hear from expert presenters
✅ Connect with resources and other families
✅ Enjoy FREE family activities
✅ FREE lunch provided

This event is fun for the whole family and open to all!

📲 Register or learn more:
https://tinyurl.com/3zevm4x4

📞 For more information, call 877-553-4332
🌐 Visit OklahomaParentsCenter.org

Summer is here—but learning doesn’t have to stop!Many students participate in Extended School Year (ESY) programs tosupp...
06/03/2026

Summer is here—but learning doesn’t have to stop!

Many students participate in Extended School Year (ESY) programs to
support continued growth beyond the traditional school year. ESY services help
students with disabilities maintain important academic and functional skills and prevent
regression during breaks.

What is ESY? According to the Oklahoma State Department of Education - Special Education Services (OSDE-SES) Policy & Procedure Manual, ESY services are special education services provided beyond the regular school year:
• For students with disabilities
• In alignment with the student’s IEP
• At no cost to families

It’s important to note: ESY is not the same as summer school, and not all students with
disabilities qualify. Eligibility is determined annually by the IEP team.

Want to learn more or find summer support options? Check out these archived Wisdom Wednesday Webinars: Summer Resources and Activities for Students with Disabilities (ESY vs. Other Activities) and Community Resources for Students with Disabilities on SERC's website at https://bit.ly/4nYazDk.

As we begin to roll into summer, there are many activities, camps, and resources available for students with disabilitie...
05/21/2026

As we begin to roll into summer, there are many activities, camps, and resources available for students with disabilities in the state of Oklahoma. Take a peek at some of the resources available to find the best option to meet your child's needs and interests! These are just a few ideas:
• Sooner Success programs
• Camp Bridges
• Camp ClapHans
• Charis Hills Camp
• Discovery Camp
Check out this article by TulsaKids for more inclusive summer camp ideas at https://bit.ly/3PfH82T

SERC hopes you enjoy the summer, making memories with your children!

Navigating the special education process can be challenging, especially with formal terms and procedures. Let's explore ...
05/20/2026

Navigating the special education process can be challenging, especially with formal terms and procedures. Let's explore Written Notices!

What is a Written Notice?
A Written Notice ensures transparency and communication between your family and the school. Whenever a change is proposed or a request is declined, written notice keeps you informed, encourages questions, and supports your active involvement in your child’s education.

The Oklahoma Special Education Policy & Procedural Manual defines Written Notice as "written documentation sent to parents every time the local education agency (LEA) proposes or refuses to initiate or change the identification, evaluation, educational placement, or provision of free and appropriate education (FAPE). The Written Notice summarizes the action, the reasons for the proposal or refusal, options considered and rejected, and other factors that help parents understand the decision (pg. 342)".

In other words, a written notice from the school helps ensure parents understand what the school is going to do or not do, why the decision was made, and what options were discussed.

When is Written Notice Required?
Note: This is not an exhaustive list.

A written notice must be provided when the school is proposing to initiate or change:
• Identification of a student
• Initial evaluation or reevaluation assessments
• Educational placement or programming decisions
• Provision of FAPE

A written notice must be provided when the school is refusing to initiate or change:
• A parent requests to initiate or change identification, evaluation, placement, programming, or
provision of FAPE.
• A parent request to convene an individual education plan (IEP) team meeting.

There are other reasons that schools may send a written notice. View the Oklahoma State Department of Education - Special Education Services (OSDE-SES) Policies and Procedures Manual (2024) at https://bit.ly/4cOmXlu for more information.

Do you have questions about Written Notice? Call SERC at 918-270-1849 or email us at [email protected] for support.

When special education disagreements arise, it can feel overwhelming and difficult to know where to start.That's why we ...
05/14/2026

When special education disagreements arise, it can feel overwhelming and difficult to know where to start.

That's why we created a new, easy-to-use overview of the dispute resolution options available in Oklahoma. This chart can help families and schools better understand what is available and best fits their situation.

From Individualized Education Program (IEP) Facilitation and Mediation to State Complaints and Due Process, each option serves a different purpose, with different processes, timelines, and outcomes. This resource breaks it down clearly and understandably.

Take a look at SERC's Summary of Oklahoma Special Education Dispute Resolution Options at https://bit.ly/4dmpmnD to learn more. We encourage you to reach out to the SERC staff for additional information. Our office is happy to walk you through these options and answer questions about your specific needs.

Over the past several weeks, we’ve focused on several disability categories identified in the Individuals with Disabilit...
05/13/2026

Over the past several weeks, we’ve focused on several disability categories identified in the Individuals with Disabilities Education Act (IDEA). Our attention has been on the most commonly occurring disability categories in Oklahoma, so our followers should refer to the Oklahoma State Department of Education, Special Education Services Evaluation and Eligibility Handbook at https://bit.ly/48pug09 for additional information and guidance.

The categories help guide how schools determine whether a student is eligible for special education services and what supports may be appropriate. We hope this has been helpful and encourage our followers to reach out with any questions you might have regarding disability categories and how they pertain to eligibility and additional supports.

We end this series around the same time the current school year is wrapping up. Our hope at SERC is this summer will be a time of fun and relaxation for our followers. In the coming weeks, we will be sharing information and tips to help you enjoy the school break and prepare for new learning opportunities in the coming school year. Stay tuned for more!

This week, we highlight Intellectual Disability (ID) as one of the disability categories under IDEA. This category inclu...
05/06/2026

This week, we highlight Intellectual Disability (ID) as one of the disability categories under IDEA. This category includes students who have significant deficits in intellectual functioning and adaptive skills, such as communication, daily living, and social skills, which can affect learning and independence at school. These deficits often impact how a student understands information, solves problems, and applies skills in everyday situations. In the special education process, this category helps guide evaluation components, eligibility consideration, and supports tailored to a student’s individual needs.

More information about Intellectual Disability (ID) as a disability category can be found on pages 73-79 in the Evaluation and Eligibility Handbook published by the Oklahoma State Department of Education, Special Education Services at https://bit.ly/48pug09. We invite families and educators to share their experiences related to Intellectual Disability and the supports that have helped students succeed. Reach out to SERC for additional questions.

Last week, we celebrated Administrative Professionals Day by recognizing someone who keeps everything running, our Senio...
04/30/2026

Last week, we celebrated Administrative Professionals Day by recognizing someone who keeps everything running, our Senior Administrative Specialist, Shannon Esmeyer!

Since only a month after SERC first opened its doors (that’s 20 years!), Shannon has been the guiding force behind the scenes. She coordinates schedules, manages files, supports our financial processes, and ensures our work stays on track every single day.

We surprised her with her favorite, a pink flower bouquet in a pink vase, but it doesn’t capture her full impact on our team. Thank you, Shannon! Your dedication inspires us all, and we appreciate you more than words can say!

Address

5314 S. Yale Avenue , Ste 206
Tulsa, OK
74135

Opening Hours

Monday 8am - 4:30pm
Tuesday 8am - 4:30pm
Wednesday 8am - 4:30pm
Thursday 8am - 4:30pm
Friday 8am - 4:30pm

Telephone

+18882670028

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