10/15/2026
How well do you know your clients?
Get to Know Your Customers Day may have been created with businesses in mind, but there’s a lesson here for every profession: understanding the people you serve matters.
For elder law attorneys, listening to a client’s goals, concerns and family circumstances can be an important part of helping them plan for the future.
NELF members: What’s one question you always ask when getting to know a new client?