06/10/2026
When was the last time you heard a reporter or editor actually SAY he wants to cultivate meaningful, authentic relationships with pros?
That is a breath of fresh air, as far as we're concerned. But that's exactly what TIME Editor-in-Chief Sam Jacobs told professional communicators at Ragan Communications's recent PR Daily Conference. Even better? He wants to hear from us even when we don't want anything (namely, placing a story in the revered 103-year-old publication). Amazing!
Jacobs also offered some fantastic advice, for pros at all levels, that we've certainly heard before, but bears repeating:
✅ Pitch your stories thoughtfully, and make them highly personal and customized. Mass emails are noticed quickly: Personalization has become even more critical as newsrooms and coverage continue to shrink, Jacobs said.
✅ Trust matters most when coverage is complicated: Trust is also built through repeated interactions, Jacobs said. Therefore, always be open, honest, transparent, accurate, communicative and responsive.
✅ AI makes relationships more critical. The rise of AI adds more pressure to good relationships: Jacobs said audiences are turning to AI tools for information over traditional search. "Brands need stronger trust with the journalists and experts who help explain what’s true and why it matters."
For more from Jacobs, please click on the link below.
3 ways to make media outreach more human. As AI changes how people find information, one of the country’s oldest media brands is putting renewed focus on relationships. During Ragan’s PR Daily Conference, Time Editor-in-Chief Sam Jacobs said that AI is reshaping media distribution, but human con...