08/21/2026
When we see a need in our city, the instinct is often to respond by creating something new.
A new program. A new initiative. A new solution.
But urgency can cause us to overlook what is already present: local leaders who understand the challenge, relationships that have sustained a community for years, and residents whose experiences should inform what happens next.
Before deciding how to respond, good leadership begins by listening.
These five questions can help us move from creating solutions for a community to pursuing meaningful change alongside it. They remind us that the people closest to a challenge are not simply beneficiaries of the work. They are neighbors, leaders, collaborators, and essential participants in building the way forward.
Sometimes leadership means beginning something new. Other times, it means recognizing what is already present and finding ways to strengthen it.
Save these questions for your next planning conversation. Which one does your organization need to ask?