11/15/2022
Assess Housing needs using Motivational Interviewing and a Progressive Engagement Approach.
Build a relationship of trust with the clients that can be used to support the client in
finding housing.
Listen to client’s story and summarize back to them.
Identify immediate housing barriers as well as strengths and potential assets and help
households brainstorm creative options for alternate housing arrangements using
Motivational Interviewing Techniques.
Conduct Brief Screening to identify Housing, Mental Health, and Substance Use Disorder
needs.
Develop and Initiate Housing Stability Plan: Assess barriers to housing as well as the client’s strengths and needs, and develop a strength-based and client-centered plan for housing and housing retention. Work collaboratively with households to determine steps needed to secure housing.
Document action plan for short-term intervention to resolve housing crisis, use of community and natural resources, and family strengths to create a path to permanent housing stability.
Meet with client to develop a strength-based and client-centered plan for obtaining and retaining housing. This will include:
Develop plans for addressing barriers such as previous evictions or convictions.
Utilize client strengths to develop and implement plans.
Work with client to develop realistic plans to handle difficulties in the future. This may include disagreements with landlords or other tenants, difficulties with friends who visit, and maintaining recovery.
Develop with Client specific measurable goals and action steps to achieve the goal of gaining permanent housing as well as other goals the client may have.
Assist with locating and securing housing when applicable.
Assist client in finding housing within appropriate parameters (size, location, client affordability, Fair Market Rent).
Negotiate with landlord/property manager as needed.
If applicable, arrange a HQS inspection with Pierce County and confirm complete prior to payment or move in.
Write purchase orders in a timely manner for rent, deposit, other financial assistance as needed.
Acquire other documentation (copy of lease, 990)
Provide case management to HAS clients to assist clients in acquiring housing.
Meet with the client to review progress on identified action steps, possible options, and assisting the client in taking additional appropriate action steps to further plan goals.
Help the client establish next action steps that are appropriate to the client’s level of ability function, and independence.
Work with client to address barriers to housing to include evictions and convictions.
Work compassionately with clients to overcome challenges in motivation as well as the impacts of trauma and years of homelessness and poverty
Provide records and reports. Keep accurate and timely case management notes.
Participate in weekly case management meetings and provide case summaries and client status information.
Keep records organized and confidential
Prepare weekly report to include statistical information.
Attend meetings as necessary. Attend weekly Supportive Service and Adult Behavioral Health Team Meetings meeting.
Attend weekly Case Management Team Meetings meeting.
Attend other meetings as required by the Supervisor.
Attend meetings as necessary and represent CCS Coordinated Entry System.
Employee accomplishes this responsibility by completing the following tasks:
Participate in Coordinated Entry Learning Circles and/or community meetings as well as CCS case management meetings and provide case summaries and client status information.
Attend appropriate training workshops and opportunities to continually improve knowledge and skills.
Share appropriate information with other staff.
Coordinated Entry Duties
Become CE “deputized” within the first three months of employment.
Provides screening and intake of people seeking homeless services, utilizing assessment
and prioritization tools as well as homeless diversion strategies.
Follow established schedule and communicate any need to deviate from schedule.
Respond promptly to emergency referrals.
Review the housing stability plan with the client and update as appropriate.
Assist client in finding housing within appropriate parameters (size, location, client affordability, Fair Market Rent).
Negotiate with landlord/property manager as needed.
If applicable, arrange a HQS inspection with Pierce County and confirm complete prior to payment or move in.
Write purchase orders in a timely manner for rent, deposit, other financial assistance as needed.
Acquire other documentation (copy of lease, intent to rent, etc.)
Other duties as assigned.
