02/16/2026
PSA info from the Homeless Coalition and my phone call to the HNC today on changes effective tomorrow Feb 17 regarding access to House of Charity and inclement weather emergency beds. Individuals will no longer line up at HOC in the evenings.
Catholic Charities is launching a new partnership between House of Charity (HoC) and the Housing Navigation Center (HNC) to improve coordination and reduce outdoor waiting for shelter access in Spokane. Starting Tuesday, February 17, 2026, HoC will shift to a referral-based intake system through the HNC, which will also provide transportation and expanded support services. (See attachment)
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Info from my phone call to the HNC:
>> The Housing Navigation Center is open 365 days a year from 8:30am to 5:30pm, including holidays.
>> After 5:30pm, check the Shelter Me website for available beds at sheltermespokane.org then call the organization directly to verify availability and access.
>> Currently, as of Feb 16, the emergency surge beds are in effect for inclement Weather consitions.
>> The HNC is located at 527 S Cannon Street 365 days a year with exception of one or two special event days where they might be located at an event such as Homeless Connect.
>> There is an emergency shelter at The Way Out at 55 W Mission on the corner of Mission and Atlantic. Advance lining up outside the building is not allowed. If the Shelter Me portal shows available beds, arrive at 7pm for entry. The phone number on the portal might not be current as an announcement was made that Gerianne has moved on from Salvation Army.
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Key Points
New Partnership: House of Charity will now accept referrals directly from the Housing Navigation Center.
Start Date: Changes begin February 17, 2026.
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New Intake Process:
Individuals will no longer line up outside HoC in the evenings.
HoC intake hours shift to 12:00 PM daily.
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Transportation: HNC will coordinate transportation for individuals going to HoC for intake.
Edited to add: for weekends, a bus pass will be provided due to the Navigation center's transportation operating only Mon-Fri.
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Services at HNC:
Food, restrooms, showers
Mental health services
Addiction treatment
Housing placement support
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HNC Location & Hours:
527 S. Cannon Street, Spokane, WA 99201
(509) 507-4624
Open daily 8:30 AM–5:30 PM
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Important Notes:
Respite and Law Enforcement/First Responder beds are not affected.
Inclement Weather Beds (when activated) will also be filled through this partnership.
Community partners should stop sending clients directly to House of Charity for open beds and instead refer them to the HNC.
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Contact for Questions:
Oksana Zakharchenko
509-455-3031
[email protected]
Regional shelter providers input nightly availability data to update community on open beds.