02/10/2022
Strategic Leasing Management
• Ensure staff leasing techniques are effective in obtaining closure, follow up procedures met, signing/documentation of leases and reporting systems are accurate and up to date
• Audit all lease files to ensure adherence to policies and procedures
• Handle all resident complaints, concerns, and requests to ensure resident satisfaction
• Develop and implement resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.)
• Effectively show, lease, and move in prospective residents
Marketing Management
• Assist in developing annual marketing plan and marketing budget
• Implement all marketing efforts and outreach, developing campaigns and assisting with design to generate traffic
• Monitor leasing/renewal progress, focusing on areas needing additional support
• Supervise the planning, preparation and implementation of all leasing and renewal events
• Maintain thorough product knowledge of the property and competition as well as market conditions, complete weekly as well as a market survey report
• Utilize established sales and marketing strategies to increase property traffic, maintain closing ratios and achieve budgeted occupancy
Personnel Management
• Ensuring effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks • Promote harmony and quality job performance of staff through support and effective leadership Administrative Management • Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff • Maintain property appearance and ensure repairs are noted and completed on timely basis (this requires regular property inspections and tours) • Assist with supervision of all business functions related to operations
Education/Experience
• High School Diploma or Equivalent; Bachelor’s degree preferred or 1 years’ experience in property management
• Ability to understand and perform all on-site software functions; basic computer skills required.
• Must have basic knowledge of Fair Housing Laws and OSHA requirements.
Physical Requirements
• While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to walk and sit. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Additional Information
This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete, nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice.
