01/16/2026
Last week, we practiced seeing the system.
This week, we practiced something harder:
learning where not to act.
In civic life, effort is often treated as the highest virtue. We celebrate showing up, working harder, staying late, and pushing through resistance. And to be clear, effort matters. Communities don’t change without it.
But effort, by itself, is a blunt instrument.
One of the core lessons from systems thinking, articulated most clearly by Donella Meadows, is that not all actions are equal. Some interventions barely move the needle, no matter how much energy we pour into them. Others, applied carefully and patiently, can reshape outcomes for decades.
These are called leverage points: places in a system where a small shift can produce big, lasting change.
Week 2 of the Civic Studio was about learning how to recognize them, and just as importantly, how to resist the temptation to act where leverage is low.
The Leverage Trap: Why Good People Burn Out
If you’ve ever worked on a civic issue in Sioux Falls, housing, traffic, zoning, public safety, or neighborhood trust, you’ve likely experienced a familiar pattern:
People work hard.
They organize.
They advocate.
They propose fixes.
And the system absorbs the effort… and largely stays the same.
This is not because the people involved are naïve or ineffective. It’s because most civic effort is applied at low-leverage points, where systems are excellent at resisting change.
Donella Meadows warned about this decades ago:
“The least effective places to intervene in a system are also the most obvious.”
In other words, systems lure us into working where it feels like something should change, numbers, funding levels, enforcement, messaging, while protecting the deeper structures that actually shape outcomes.
This mismatch between effort and impact is one of the primary drivers of civic burnout.
read more:
Why Effort Alone Isn’t Enough in Sioux Falls