04/21/2026
We're hiring!
We are looking for visitor services staff for this summer and fall.
Sugarloaf Cove Nature Center
Summer/Fall Visitor Services Position
JOB DESCRIPTION
Title: Visitor Services
Supervisor: Naturalist
Location: 9096 Hwy 61, Schroeder, MN 55804
Summary of Position: This person serves as our first point of contact with the public through greeting visitors, promoting memberships, collecting program fees, selling merchandise, and answering questions knowledgeably about Sugarloaf Cove. Additional duties include managing volunteers and the volunteer program and managing the gift shop.
Dates: This is a seasonal, hourly, full-time position. Typical work week is Wednesday-Sunday, 9:30 – 4:30. Start date: June 17 - October 15, 2026. End date may be flexible.
Pay rate: $18.50
Housing option: Camper trailer is available on site.
Duties:
Serve as primary point of contact with site visitors (50%)
Pleasantly and promptly, greet visitors
Provide quality customer service to everyone at Sugarloaf Cove Nature Center.
Know the current programs, physical attributes and general background about the organization in order to answer questions, give directions and as appropriate, offer suggestions to the visitor to ensure a positive and fulfilling experience.
Inform guests and program attendees about advantages of membership and process new memberships.
Provide Organization Support (30%)
Manage volunteers including scheduling and training with ED and Naturalist.
Maintain a clean and welcoming environment at the build. This includes daily restroom cleaning and restocking of restroom supplies, keeping exhibit area clean, and maintaining areas around the building. Cleaning tasks are assigned on a daily, weekly, and as needed basis.
Oversee Gift Store Sales (20%)
Collect program fees and gift shop sale funds through point of sale system efficiently and with courtesy.
Manage gift shop inventory.
And other duties as assigned.
Necessary Skills:
Commitment to Sugarloaf: The North Shore Stewardship Association’s mission
Experience with greeting the public and customer service experience
Must enjoy working with a diverse group of people, including volunteers and staff
Must be outgoing, able to maintain a sense of humor and interested in helping people
Self-starter and self-directed within established job parameters
Must have some math and money experience
Basic computer proficiency
Maintain clean, professional image (staff shirts provided).
Must be at least 20 years of age
Willing and able to maintain highest standards of ethics, performance and customer service with regard to all aspects of Sugarloaf: The North Shore Stewardship Association.
Send cover letter and resume to:
[email protected]
