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Monday 9:30am - 4:30pm Tuesday 9am - 4:30pm Wednesday 9am - 4:30pm Thursday 9am - 4:30pm Friday 9am - 4:30pm

The W. Edwards Deming Institute

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The W. Edwards Deming Institute

At The Deming Institute, our vision is for the Deming System of Profound Knowledge® to be the standard lens people use to understand and improve the world.

09/02/2026

Is it possible to improve something too much? Bill Bellows explains why chasing lower costs, less variation, or stronger materials in isolation can create problems elsewhere. Real improvement, he argues, isn't about pushing any single metric toward zero or infinity, it's about balance. https://youtube.com/shorts/jehdWLmJyVc

Learn how to think in terms of systems instead of parts: check out the DemingNEXT online learning program. It's free for 14 days. https://deming.org/learn/demingnext/

Is it possible to improve something too much? Bill Bellows explains...

09/01/2026

What did Dr. Deming really mean when he said to "cease dependence on mass inspection"?

One Ford manager took it literally and fired his entire inspection team.

He missed the point entirely.

In this episode, Balaji S Reddie and host Andrew Stotz explain what Deming actually meant: inspection isn't the enemy. Used well, it helps leaders understand and improve the process itself, not just sort good product from bad.

They also dig into why Deming's 14 Points only make sense as a system, including his evolving call for cooperation and win-win thinking among employees, customers, suppliers, and even competitors.

Whether you're new to Deming or have studied his work for years, this conversation offers a sharper way to think about quality, systems, and improvement.

🎧 Listen now: https://podcast.deming.org/a-new-lens-with-balaji-reddie-part-7

How well do you know Deming's 14 Points for Management? Test your understanding in the DemingNEXT 14 Points course! Try DemingNEXT free for 14 days: https://deming.org/learn/demingnext/

What did Dr. Deming really mean when he said to “cease dependence on mass inspection”? In this episode, Balaji Reddie and host Andrew Stotz unpack why one Ford manager’s decision to fire his inspection team missed the point entirely. They explain how inspection can help leaders un...

08/25/2026

It was 2008. Jake Rodgers was a fifth-grade teacher whose team meetings had devolved into arguments with nothing getting done. His principal told him to find a solution, and he stumbled across educator David P. Langford. Jake called his office, not knowing much about him. Langford heard him out and said: "I can help you with that — and a whole lot more."

Jake wasn't interested in the whole lot more. He just wanted to stop the fighting.

The "whole lot more" changed his life.

That seminar in Montana didn't just fix his meetings. It changed how Jake thought about teaching, leadership, learning — and eventually led him all the way to becoming Executive Director of The W. Edwards Deming Institute.

In the latest episode of the Deming Institute podcast, Jake joins host Andrew Stotz to share his journey from classroom to principal's office to charter schools in LA. Jake also talks about the challenge he's now focused on: bringing Deming's philosophy to a generation that's never heard of him but desperately needs what he taught.

If you lead a team or have ever felt like the system around you was set up to fail — this one's worth your time. https://podcast.deming.org/from-teacher-to-the-deming-institute-leader-jake-rodgers-story
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Curious about which aspects of the Deming philosophy can help solve your problems? Check out our online learning program, DemingNEXT, for free for 14 days! Sign up here: https://deming.org/learn/demingnext/

"Once you see it, you can't unsee it." What starts as a teacher's search to reduce conflict can become a lifelong journey in leadership and transformation. In this episode, Jake Rodgers shares how discovering Dr. Deming's philosophy changed the way he thinks about teaching, leadership, parenting, an...

08/19/2026

What if poor performance is really a sign that the system is working exactly as designed? Maggie Nichols explains why leaders must take responsibility for improving their systems and why Deming thinking is essential to real innovation.

What if poor performance is really a sign that the system is workin...

08/17/2026

Why do good strategic plans so often fail to produce different results?

John A. Dues joins Andrew Stotz to explore a simple idea: organizations do not run on strategic plans. They run on the routines leaders and teams follow every day. From meetings and priorities to problem solving and learning, those routines form the management system that shapes results.

🎧 Listen to a practical conversation about strategy, leadership, Deming, and designing an organization that can continually learn.
https://podcast.deming.org/why-strategic-plans-fail-and-what-actually-works-instead

Want to explore how Deming’s ideas can help you build better systems and create lasting improvement? Check out DemingNEXT, the online learning program for anyone looking to improve their work! Try it free for 14 days: https://deming.org/learn/demingnext/

Why do good strategic plans so often fail to produce different results? John Dues joins Andrew Stotz to explore a simple idea: organizations do not run on strategic plans. They run on the routines leaders and teams follow every day. From meetings and priorities to problem solving and learning, those...

07/27/2026

What happens when an organization gets so focused on results that it forgets why it exists?

In their latest podcast episode, Andrew Stotz and Balaji S Reddie unpack the first of Deming's 14 Points, create constancy of purpose, and why it's easy to confuse purpose with a mission statement. They trace the story behind Harvard Business School's answer when Deming challenged them to define the purpose of a business, and look at how Indian manufacturers who understood their true purpose pivoted almost overnight to produce PPE during the pandemic. A thoughtful conversation about building organizations that can adapt, improve, and create lasting value. https://podcast.deming.org/a-new-lens-with-balaji-reddie-part-6

Interested in learning more about the 14 Points? Check out the DemingNEXT online learning program FREE for 14 days! https://deming.org/learn/demingnext/

What happens when an organization gets so focused on results that it forgets why it exists? Andrew Stotz and Balaji Reddie dig into the first of Deming's 14 Points, constancy of purpose, using stories like Harvard's answer to Deming's challenge to define a business and Indian manufacturers who pivot...

07/22/2026

What if you train employees and they leave? Michael Mower flips the script: what if you don't train them and they stay? A fresh take on why investing in people is worth the risk, no strings attached. https://www.youtube.com/shorts/WgtINrI_vWU

Ready to learn a new way to think about your employees? Try our online learning program, DemingNEXT, for FREE for 14 days! https://deming.org/learn/demingnext/

What if you train employees and they leave? Michael Mower flips the...

07/20/2026

"Every time this child was proven wrong, he learned something new."

In this episode, Andrew Stotz continues his conversation with Balaji S Reddie as they explore two essential elements of Dr. Deming's System of Profound Knowledge: the Theory of Knowledge and Psychology.

Through the memorable story of a young boy trying to understand how his father's scooter starts, Balaji illustrates how we build theories, test them through experience, and improve them through learning. The discussion also explores why PDSA begins with theory, why experience alone is not enough, and why understanding how people learn is fundamental to leading improvement.

Whether you're new to Deming or deep into his work, this episode offers practical insights into how better questions lead to better knowledge and, ultimately, better management. https://podcast.deming.org/a-new-lens-with-balaji-reddie-part-5

Are you ready to learn more about the System of Profound Knowledge? Check out DemingNEXT online learning! https://deming.org/learn/demingnext/

"Every time this child was proven wrong, he learned something new." In this episode, Andrew Stotz continues his conversation with Balaji Reddie as they explore two essential elements of Dr. Deming's System of Profound Knowledge: the Theory of Knowledge and Psychology. Through the memorable story of....

07/13/2026

New podcast!

What if the best leaders are not the ones with the biggest ideas?

In this episode, host Andrew Stotz and educator John A. Dues make the case for leaders who test small instead of launching big, sweeping initiatives. John explains why so many improvement efforts fail: leaders start with a solution instead of a clear problem, then get too invested to honestly learn if it's working.

Andrew brings the idea to life with a real example from his own company, where he is introducing the PDSA (Plan-Do-Study-Act) cycle to his accounting and inventory team. Because accounting runs the same process every month, it turned out to be the perfect place to build real organizational "know-how," one small test at a time.

A practical, accessible listen for anyone new to Deming's ideas — and a reminder that real improvement comes from knowledge, not confidence.

https://podcast.deming.org/go-small-or-go-home

Looking to learn more about PDSA and Deming thinking? Sign up for a FREE trial of DemingNEXT online learning! https://deming.org/learn/demingnext/

What if the best leaders are not the ones with the biggest ideas? In this episode, John Dues argues that the leaders who make the greatest impact are the ones who create the fastest learning cycles. John and Andrew Stotz explore why small tests often outperform large initiatives, how PDSA builds rea...

07/09/2026

Why are so many leaders still talking about Deming in 2026? In this video, you'll learn why Deming's philosophy wasn't built for a single moment in history. If you've ever wondered why Deming's ideas still matter, this is your starting point.

Ready to dive deeper into the Deming methods? Sign up for a free trial of DemingNEXT online learning! https://deming.org/learn/demingnext

https://youtube.com/shorts/RWXYW3P6bik

Why are so many leaders still talking about Deming in 2026? In this...

Address

500 Westover Drive #32906
Ketchum, ID
27330

Opening Hours

Monday	9:30am - 4:30pm
Tuesday	9am - 4:30pm
Wednesday	9am - 4:30pm
Thursday	9am - 4:30pm
Friday	9am - 4:30pm

Website

http://www.deming.org/

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