06/02/2026
🚨 Public Forum or Public Relations? San Jose Residents Still Waiting for Answers.
San Jose Animal Care & Services held a community forum after growing public concern about shelter operations, animal outcomes, data transparency, Return-to-Field practices, rescue support, and declining public services.
We appreciate that the forum happened. Public dialogue matters. But many of the community’s core questions still remain unanswered.
Among the questions raised by residents, rescuers, volunteers, and advocates:
▪️ San Jose’s Return-to-Field (RTF) numbers increased from 5 animals in 2021 to 1,607 in 2025.
What written policy now governs which cats are eligible for RTF?
Does the policy include
- minimum age,
- health condition,
- temperament,
- release location,
- and caretaker requirements?
▪️ Public shelter data appears to show kittens as young as under 2 months old included in RTF outcomes.
What is the shelter’s minimum age standard for returning kittens outdoors, and who signs off when juvenile kittens are released after shelter custody and monitors their wellbeing?
▪️ Why are friendly stray cats and kittens being turned away, or taken into shelter custody and later returned to the streets instead of being placed for adoption or rescue?
▪️ Questions were also raised regarding handling practices for ringworm-positive kittens and disease management protocols.
▪️ Public low-cost spay/neuter services for owned animals dropped from approximately 6,000 services per year to near zero and have not been meaningfully restored.
What funding plans, vendor partnerships, or RFPs does the City have to restore affordable public spay/neuter access?
▪️ If public spay/neuter access remains limited while intake is restricted or managed, what is the City’s actual plan to prevent more accidental litters and growing community overpopulation?
▪️ When residents are asked to hold found animals instead of the shelter taking physical custody, or even registering found animals, how does SJACS track:
- vaccination status,
- spay/neuter,
- microchip scanning,
- rabies-risk monitoring,
- and final outcomes?
▪️ Questions were raised regarding GAP Fund reimbursements.
The City’s own webpage states the program reimburses rescue groups for eligible expenses, including medical care and spay/neuter for shelter animals.
Local Rescue Groups have submitted multiple reimbursement requests related to SJACS animals, including vaccination and spay/neuter costs, but reportedly no response.
What is:
- the official reimbursement process,
- the timeline for review,
- the responsible contact,
- and how are rescue partners protected from being left covering eligible expenses without communication?
▪️ Why are rescue transfers declining while rescues remain overwhelmed?
▪️ Why are there empty adoption kennels while communities continue reporting abandoned animals and friendly cats being returned outdoors?
▪️ Why were public spay/neuter metrics removed from annual city reporting?
▪️ Why have communities been requesting a formal public animal services advisory committee for years, yet no clear structure, public agenda process, or accountability mechanism currently exists?
The public was told there were time constraints, that staff would try to get through questions, and that unanswered questions could potentially be addressed later or resubmitted by email.
But this is exactly why follow-through matters now.
When residents, rescuers, taxpayers, and volunteers raise serious concerns, the response cannot simply be:
“Check the dashboard.”
“Wait until next month.”
“Trust the process.”
The community needs direct answers.
Not broad reassurance.
Not selected talking points.
Not numbers without explanation.
Not “we’ll get back to you” with no public tracking system.
If the City truly wants to rebuild trust, the next step is simple:
➡️ Publish the submitted questions
➡️ Publish complete written answers
➡️ Show the underlying data behind those answers
➡️ Clarify what will change, by when, and who is accountable
That is transparency.
Because animals do not benefit from vague promises.
Rescues cannot operate on unclear answers.
And the public cannot verify accountability if questions and answers remain scattered, private, or unfinished.
A public forum is a beginning.
Now San Jose needs follow-through.
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📧 Questions? [email protected]
We are a coalition of 100 + California Rescues advocating for public spay/neuter funding, stronger backyard breeder laws, and full shelter transparency.
🚨Rescues, Spay Neuter, welfare providers: Join our Team of Californian Animal Rescues and Welfare Providers for more impact: https://animalrescuesforchange.org/join-the-mission/
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