BBB Los Angeles-Silicon Valley

BBB Los Angeles-Silicon Valley Helping consumers find businesses that they can trust. Have questions about hiring a local business?

Better Business Bureau is the leader in promoting marketplace trust: helping good businesses and savvy consumers find each other.

Their Warranty Is Only Good If They're Still in Business.Here's a truth every homeowner in the Los Angeles area should k...
08/23/2026

Their Warranty Is Only Good If They're Still in Business.

Here's a truth every homeowner in the Los Angeles area should know before hiring anyone: A 25 year warranty on a roof means nothing if the roofer disappears in year 3.

A "lifetime guarantee" on a paint job is only as good as the company standing behind it.

That "we'll come back if there's an issue" line? Depends entirely on whether they still answer their phone.

Fly by night contractors love long warranties. They cost nothing to promise and everything to honor. And when the leak shows up, the company has vanished.

Before you hire anyone in the Los Angeles area, ask one question:
How long has this business been operating under this exact name at this exact license number?

BBB Accredited Businesses have that history documented and public. Not the promise. The proof.

👉 Check any contractor's real track record: bbb.org/local-bbb/bbb-of-los-angeles-and-silicon-valley

🚨 The Door-to-Door Roofer That Isn't a Roofer.Here's how it works in the Los Angeles area right now:Someone knocks. They...
08/22/2026

🚨 The Door-to-Door Roofer That Isn't a Roofer.

Here's how it works in the Los Angeles area right now:
Someone knocks. They tell you they were "just working on a neighbor's roof" and noticed damage on yours. They offer a free inspection. Twenty minutes later they're on your roof pointing at "urgent problems" you can't see from the ground.

Then they push: pay cash today, sign now, they'll fix it tomorrow.

Real roofers don't work like this. They don't cold knock. They don't manufacture emergencies. And they never demand cash day of.

What to do instead:
· Ask for a license number
· Verify on bbb.org
· Get a written estimate
· Sleep on it

👉 Verify any Los Angeles area contractor before you sign at bbb.org/local-bbb/bbb-of-los-angeles-and-silicon-valley

Save this. Send it to a neighbor.

Your best customer isn't your best reviewer. They're your quietest one.Something most Los Angeles area business owners m...
08/20/2026

Your best customer isn't your best reviewer. They're your quietest one.

Something most Los Angeles area business owners misread:
The customer who leaves the glowing 5-star review isn't always your most valuable one. The most valuable customer is often the one who just keeps showing up. Doesn't post. Doesn't share. Just spends.

Chasing reviews can pull attention from the thing that actually matters: making the quiet repeat customer feel seen.

Ask yourself this week: when's the last time you thanked a regular by name?
That single conversation retains more revenue than any review campaign.

👉 Want to build a business people come back to? Start with verified trust at bbb.org/local-bbb/bbb-of-los-angeles-and-silicon-valley

34 Years of BBB Accreditation. 34 Years of Keeping Homes on the Road.Congratulations to &Repairs on 34 years as a BBB Ac...
08/18/2026

34 Years of BBB Accreditation. 34 Years of Keeping Homes on the Road.

Congratulations to &Repairs on 34 years as a BBB Accredited Business.

Important to say clearly: this milestone marks 34 years of BBB Accreditation, the standard for trust, not just 34 years in the RV business.

Since 1992, Chris and Kathy Caprino have been running Almaden R V Service in San Jose, taking care of the vehicles people don't just drive, they live in. Weekend trips, cross country hauls, retirement plans. All of it depends on someone you can call and trust.

Three plus decades of choosing to renew the BBB standards, year after year. That says something ads can't.

👉 Tag Almaden R V Service in the comments to help us celebrate them.
View their verified BBB profile: bbb.org/us/ca/san-jose/profile/rv-service/almaden-r-v-service-repairs-1216-197388

The Most Popular Day to Move Can Cost You the Most.Los Angeles area movers know something most consumers don't:Weekend m...
08/16/2026

The Most Popular Day to Move Can Cost You the Most.

Los Angeles area movers know something most consumers don't:
Weekend moves cost more. Peak of summer moves cost more. End of month moves cost more.

Not because rates change publicly. Because that's when the shady operators come out to play. Long waits, "fuel surge" fees, crews that show up short, trucks that show up small, timelines that slip so overtime kicks in.

If you can move mid-week, mid-month, or in the shoulder season, you dodge the operators who bank on peak-day chaos.

Save this before someone in your family plans their next move.

👉 Before you book any mover, check them at bbb.org/local-bbb/bbb-of-los-angeles-and-silicon-valley

🚨 75 Loads. One Storage Unit. No Answers.The Chief Enforcement Officer for the California Bureau of Household Goods and ...
08/15/2026

🚨 75 Loads. One Storage Unit. No Answers.

The Chief Enforcement Officer for the California Bureau of Household Goods and Services once opened a single storage unit and found 75 abandoned moving loads inside. Consumers from New York, New Jersey, and Florida had no idea where their belongings were.

This wasn't a horror movie. It was one unlicensed mover, one facility, and dozens of families who trusted the wrong company.

We brought her together with two veteran movers to break down how this actually happens, and how to make sure it doesn't happen to you.

▶️ Watch before you sign anything with any mover this summer.
youtu.be/7MJQvqatl3k

Verify any Los Angeles area mover first at bbb.org/local-bbb/bbb-of-los-angeles-and-silicon-valley

The Habit That Kills More Small Businesses Than a Bad Product.Most small businesses in the Los Angeles area don't lose c...
08/14/2026

The Habit That Kills More Small Businesses Than a Bad Product.

Most small businesses in the Los Angeles area don't lose customers because of quality. They lose them because of silence.

The unread DM. The email that never got a reply. The voicemail no one returned. The invoice no one followed up on.

Every one of those is a moment a customer took a step toward you. And you didn't take one back.

Trust doesn't die from bad products. It dies from being ignored.

Response speed is a marketing budget you already own. Use it.

👉 Ready to build verified trust for your business? Get started at bbb.org/local-bbb/bbb-of-los-angeles-and-silicon-valley

🚛 Watch Out for Moving Scams This Summer.It always starts the same way. A quote that feels too good. A friendly crew. A ...
08/06/2026

🚛 Watch Out for Moving Scams This Summer.

It always starts the same way. A quote that feels too good. A friendly crew. A handshake.

Then the truck is loaded, the doors close, and suddenly the price isn't the price anymore.

We brought California's Chief Enforcement Officer and two veteran movers into one room to break down exactly how this plays out, and how to stop it before your stuff is hostage.

Watch the full Smooth Moves Symposium on YouTube before you book a single mover.
▶ youtu.be/7MJQvqatl3k

Congratulations to Powell Electric on 32 years as a BBB Accredited Business.One thing we always make clear: this is thei...
08/04/2026

Congratulations to Powell Electric on 32 years as a BBB Accredited Business.

One thing we always make clear: this is their BBB Accreditation milestone, held continuously since July 8, 1994, not simply their years as an electrician.

Serving Los Angeles, Powell Electric has spent more than three decades choosing to meet BBB Standards for Trust, year after year. In a trade where safety and honesty aren't optional, that consistency says everything.

See the work behind the seal: bbb.org/us/ca/los-angeles/profile/electrician/powell-electric-1216-43555
https://powell-electric.com/

🎥 Moving Soon? This Is the Only Panel You Need to Watch First.Most moving advice comes from one side: either a company s...
08/02/2026

🎥 Moving Soon? This Is the Only Panel You Need to Watch First.

Most moving advice comes from one side: either a company selling you something, or a horror story after it's too late.

So we did something different. We put California's Chief Enforcement Officer in the same room as two veteran moving company owners and let the real conversation happen. The rules, the loopholes, the red flags, the stuff nobody tells you until you've already signed.

It's the prep most people skip and later wish they hadn't.

Watch the full Smooth Moves Symposium on YouTube before your next move.
▶ youtu.be/7MJQvqatl3k

Address

1112 S Bascom Avenue
San Jose, CA
95128

Opening Hours

Monday 9am - 4pm
Tuesday 9am - 4pm
Wednesday 9am - 4pm
Thursday 9am - 4pm
Friday 9am - 4pm

Telephone

+14082787400

Website

Alerts

Be the first to know and let us send you an email when BBB Los Angeles-Silicon Valley posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Organization

Send a message to BBB Los Angeles-Silicon Valley:

Shortcuts

Share

Category