United Policyholders

08/13/2026

Thank you to the American Red Cross for their generous $650,000 Long-Term Recovery grant! This support enables United Policyholders to expand our Roadmap to Recovery® and Preparedness Services, bringing targeted assistance to wildfire-impacted communities across Pacific Palisades, Altadena, Malibu, and beyond. Together, we’re helping neighbors rebuild and prepare for the future.

https://uphelp.org/press-release-8-13-26/



National Voluntary Organizations Active in Disaster (National VOAD)
California VOAD
American Red Cross Los Angeles Region

08/04/2026

Filing an insurance claim after a wildfire can feel especially overwhelming when you’re already navigating loss, displacement, and uncertainty about what comes next.

These reminders from can help you get the most out of your insurance:

💡 Be pro-active in the claim process and keep good notes.

💡 Don't pad or exaggerate your claim.

💡 Give your insurance company a chance to do the right thing, but don't mistake a friendly representative for a friend.

💡 Think of your insurance claim as a business negotiation—you’re dealing with a for-profit company.

💡 Document and support your claim with proof, details and estimates.

💡 Present clear requests in writing that explain what you need, when you need it, and why you’re entitled to it.

💡 Try to resolve problems directly, but put complaints in writing and escalate or seek outside support when necessary.

💡 Get specialized professional help when you need it. Check out UP’s Find Help directory.

Disasters are unpredictable, but preparation can make all the difference. Save and share these tips now so they’re there if you or someone in your community ever needs them.

07/15/2026

Commissioner Conway is hosting a virtual town hall tonight for Colorado wildfire survivors tonight. Link below!

The Division of Insurance is hosting a virtual town hall for those impacted by the active wildfires. Insurance Commissioner Michael Conway will be on to provide insurance guidance and answer your questions.

Register for the townhall at doi.colorado.gov or https://us06web.zoom.us/webinar/register/6417839577703/WN_5OjTdgHOTvqmEhJnXDW4QQ

07/11/2026

The Colorado Division of Insurance (DOI) will host a virtual town hall covering wildfire insurance issues on Wednesday, July 15, 2026 at 5pm.

Coloradans affected by wildfires are highly encouraged to attend. Colorado Insurance Commissioner Michael Conway, along with DOI staff, will cover important wildfire insurance topics.

The link for registration and more information is https://doi.colorado.gov/news-releases-consumer-advisories/consumer-advisory-division-of-insurance-to-host-virtual-town-hall
Colorado Department of Regulatory Agencies @pueblocountyso

July 10, 2026- The Colorado Division of Insurance (DOI) will host a virtual town hall covering wildfire insurance issues on Wednesday, July 15, 2026 at 5pm.

07/10/2026

For those in Colorado who are returning to your homes after the recent wildfires, our hearts ♥ go out to you as you begin your recovery from these fires. Please know United Policyholders is here to help you with resources, claims guidance, and the support you need. Insurance consumers have protected legal rights in Colorado. Please visit the UP website at the link below to learn more.

Colorado Voluntary Organizations Active in Disaster (COVOAD) Colorado Department of Regulatory Agencies

https://uphelp.org/claim-guidance-publications/insurance-consumer-legal-rights-in-colorado/

Many properties throughout the United States use a septic system to handle the wastewater generated by sinks and toilets. Septic systems can get damaged due to tree roots or flushed items that cause a clog, or a sudden and accidental event such as a wildfire.…

07/10/2026

Wildfire survivors from the Colorado Aspen Acres fire are beginning their difficult recovery journey and United Policyholders (UP) is honored to be there to help.

At the Aspen Acres Disaster Assistance Center, UP is providing survivors guidance, resources, and support to help them navigate the insurance and recovery process. Colorado Insurance Commissioner Michael Conway (tag) stopped by to meet with our United Policyholders volunteers and connect with community members impacted by what has grown to a 96,000 acre fire.

Our volunteers understand this journey firsthand as they relied on UP’s resources for their own recovery when they lost their homes to a wildfire and are now paying it forward by helping Aspen Acres survivors take their first steps on the path of recovery.

We are grateful for Commissioner Conway's continued partnership and commitment to protecting Colorado insurance consumers. Together, we have strengthened insurance law and will continue working to ensure policyholders can access the insurance benefits they need to rebuild after disasters.

Thank you Commissioner Conway (left), 2007 Witch Creek Fire Survivor Nancy Walery (center), 2021 Marshall Fire Survivor David Gross (right)

Colorado Department of Regulatory Agencies
Colorado Voluntary Organizations Active in Disaster (COVOAD)
National Voluntary Organizations Active in Disaster (National VOAD)

07/07/2026

Consumer Advisory: Consumer Insurance Protections for Coloradans Affected by Wildfires

A big UP Team thank you to Colorado Department of Insurance Commissioner Michael Conway and your team at the Colorado Department of Regulatory Agencies - Division of Insurance for supporting Colorado Wildfire impacted families and communities with their disaster related insurance needs .

https://doi.colorado.gov/news-releases-consumer-advisories/consumer-advisory-consumer-protections-for-coloradans-affected-by

Aspen Acres Fire- Resources Colorado Voluntary Organizations Active in Disaster (COVOAD)

July 6, 2026- The Colorado Division of Insurance (DOI), part of the Department of Regulatory Agencies (DORA), reminds Coloradans about consumer protections in place relating to their homeowners insurance policies and wildfires.

07/06/2026

The UP Team is onsite this week at the Aspen Acres Disaster Assistance Center (DAC) and are available to offer guidance on insurance claims and wildfire recovery resources. You can also visit www.uphelp.org/2026COwildfires to access Colorado Wildfire Insurance related information.

Colorado Voluntary Organizations Active in Disaster (COVOAD) National Voluntary Organizations Active in Disaster (National VOAD)

07/03/2026

UP is at the Disaster Assistance Center in Pueblo, Colorado. If you are affected by the fires and unable to make it to the DAC, our online resources can get you started with First Steps after a wildfire.

Through our Roadmap to Recovery® program you can access tips, tools and the straight scoop on insurance, clean up, contractors, lawyers, adjusters, avoiding rip-offs and mistakes, your legal rights and emotional support from people who genuinely care about helping you navigate successfully.

United Policyholders is non-profit and has expertise based on nearly three decades of assisting in communities hit by wildfires. Our staff, disaster veteran and professional volunteers and our partnerships with public, private and non-profit agencies and organizations will help lighten your load. We’re rooting for you and here to help. No strings attached.

www.uphelp.org/2026COwildfires

07/02/2026

United Policyholders will be at the Disaster Assistance Center helping residents impacted by the Aspen Acres Fire. If you are unable to make it, you can view our insurance claim and wildfire recovery resources online at: www.uphelp.org/2026COwildfires