The Family Link

The Family Link Since we do not receive government funding The Family Link relies on physical or monetary donations.

The Family Link is a nonprofit 501(c)(3) organiztion, founded in 1985 in San Francisco, which serves people with life-threatening illnesses and injuries, by providing hospitality to their visiting family members and loved ones from around the world. Please feel free to drop any food items off at the home, or follow this link to make an online donation: https://www.paypal.com/us/cgi-bin/webscr?cmd

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Learn how to donate at The Family Link to help support our mission! __Most of our guests cannot afford to pay the $40 pe...
07/08/2026

Learn how to donate at The Family Link to help support our mission!

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Most of our guests cannot afford to pay the $40 per night suggested donation amount. We rely on individual donations for keeping the house open.

Your donations allow us to continue the invaluable work that we do and help us to forever be a safe haven for those taking care of their sick loved ones.

The Family Link is 501(c)(3) nonprofit , so your donations are tax-deductible to the extent of the law.

You can make a one-time dontation, a monthly or yearly contibution through our paypal or venmo. Go to our website:
https://www.thefamilylinksf.org/donate or click the link in our bio!

To further highlight our board members, we want to shine a light on Shabnam, our Program Director, who is the true heart...
06/24/2026

To further highlight our board members, we want to shine a light on Shabnam, our Program Director, who is the true heart and soul of our home. She is often the friendly face greeting guests and making all the arrangements happen behind the scenes so that their stays are comfortable. She makes sure guests are supported without worry during their time of emergency, and we could not be more grateful to her for championing Sister Ruth’s values.

Shabnam Gul is the Program Director of The Family Link. With a background spanning early childhood education, school leadership, and nonprofit program management, her passion has always been community service.

Her career in education began in Northwest Pakistan, where she served as School Principal at the Baacha Khan Trust Education Foundation, a role that reflects her longstanding commitment to underserved communities everywhere. She later served as an Early Childhood Educator, supporting young learners and families, work that deepened her belief in the power of stable and nurturing environments for families in need. Her personal journey as a Family Link guest allows her an intimate understanding of the challenges and needs of families she now serves.

What The Family Link Means to Me: “The Family Link is more than an organization to me. It is home. When my daughter was receiving medical treatment, my family and I found ourselves far from home, navigating an unfamiliar country while facing one of the most frightening chapters. The Family Link and Sister Ruth welcomed us, offering not just a place to stay, but a sense of belonging at a moment when everything felt uncertain.

The Family Link reminds me that our shared humanity runs deeper than borders, language, or culture and that in our most vulnerable moments, strangers can become community. To me, it represents hope. It represents the beauty of transcending boundaries and arriving at something real: our fundamental human connection. Service has always carried a spiritual dimension for me, a sense of duty to something larger than myself. The Family Link embodies that spirit. Showing up for another family in crisis becomes an act of love, and ultimately that is what brings me back, knowing what it means to be held by a community when you need it most.”

Join us in our appreciation of Shabnam!

We have more to share with you today! Learn about the story of our founder and where the heart of our mission originates...
06/20/2026

We have more to share with you today! Learn about the story of our founder and where the heart of our mission originates.

Where we started: Sister Ruth
Sister Ruth grew up in Liverpool, England to a Quaker family, and felt called to a religious life. At age 21, in 1970, she joined the Community of St. Francis (CSF) and later went to San Francisco in 1974 as part of the group who founded the American Province of the CSF. By 1981, then a volunteer at the Shanti Project, Sister Ruth realized that many people who came to San Francisco to care for ill loved ones had nowhere to stay, and so she arranged a room for a relative visiting a Shanti client. By 1985, she had rented an apartment, recruited a board of directors, obtained nonprofit status, and was networking with hospital and hospice social workers to identify unhoused guests.

Our History
We are one of the original “San Francisco Model” AIDS Service Organizations founded in response to the burgeoning AIDS epidemic, to fill a need that remains unique and urgent more than three decades later: providing safe, supportive, affordable, home-like accommodations that allow low-income family members to come to San Francisco and care for loved ones with AIDS, and other life-threatening illnesses or injuries.

We are very grateful to continue the work of Sister Ruth, and look forward to sharing more about our home.

Interested in volunteering at The Family Link? Open our invitation to learn more!Volunteer help is invaluable. It allows...
06/16/2026

Interested in volunteering at The Family Link? Open our invitation to learn more!

Volunteer help is invaluable. It allows us to continue to be a source of comfort for those who are going through some of their most trying times.

Assist us with activities ranging from shopping and cooking, to guest assistance, events, fundraising, and outreach to social workers and the community.

How to get connected? Just fill out our Volunteer Form on our website to be added to our list and we will reach out to you with future opportunities. Link in bio!

Volunteer and join us today!

Each and every one of our board members contribute to our mission. Please join us in celebrating their dedication and wo...
06/09/2026

Each and every one of our board members contribute to our mission. Please join us in celebrating their dedication and work that makes The Family Link’s outreach possible. We want to start off on our board introductions with our incredible President, Thomas Kurtz.

Dr. Thomas Kurtz is a musician, educator, and arts leader based in San Francisco. He serves as Assistant Professor of Music and Music Program Director at the University of San Francisco and holds a faculty position at the San Francisco Conservatory of Music, where he has dedicated his career to fostering inclusive, creative spaces that bring people together through shared learning and artistic expression. His community-engaged work includes co-teaching "Singing for Our Lives" in partnership with OpenHouse SF and serving as Artistic Director of Light in the Grove at the National AIDS Memorial. Thomas is deeply committed to intergenerational connection and the intersection of arts, health equity, and community, values he brings to his role as Board President of The Family Link.

What The Family Link Means to Me: “My path to The Family Link began unexpectedly. During my first visit to San Francisco in 2019, I walked past the house and stopped. I didn't know yet what it was, but something about it stayed with me. At the time, I was deep in doctoral research on how music functioned as a catalyst for social change during the height of the AIDS crisis. I was thinking constantly about what it means to show up for a community in its most vulnerable moments, and what it costs when no one does. The Family Link answered that question in the most concrete, human way possible: a place where families don't have to face serious illness alone. That connection has only deepened through my work with other community partners. Community care isn't abstract to me. It's the through line of everything I do, and The Family Link is where I get to experience it most directly.”

Join us in our appreciation of Thomas!

Hello and happy June! Today we want to re-introduce ourselves and share with you The Family Link’s mission. Who we are: ...
06/02/2026

Hello and happy June! Today we want to re-introduce ourselves and share with you The Family Link’s mission.

Who we are: The Family Link is a small 501(C)3 nonprofit residing in the heart of San Francisco’s Castro District. Founded out of compassionate Franciscan values, providing care and lodging for the family members of those affected by the AIDS epidemic in 1985

Our mission: since 1985, our mission has expanded to fill a larger need. We support the family members of any patients receiving intensive medical treatment, such as organ transplants, cancer treatment, and surgeries in the San Francisco Area by providing a caring place to stay.

Stay tuned for more information on how to connect with us!

We are so appreciative of people sharing their experiences of  staying with us. Through difficult medical situations, we...
05/29/2026

We are so appreciative of people sharing their experiences of staying with us. Through difficult medical situations, we hope to provide peace and support to families.

This testimonial was shared in our guest book by Latoya: “I am so grateful for the Family Link home opening their doors for me during such a difficult time. It felt like a home away from home. My husband was critically ill at UCSF. Being able to stay here was one less worry and allowed me to support my husband. I am so thankful!”

Share your story with us!

Hello! For those of you who have been following us, we are happy to announce we are back on instagram and facebook to sh...
05/27/2026

Hello! For those of you who have been following us, we are happy to announce we are back on instagram and facebook to share about our lovely home and program.

Stay tuned for incoming information about our non-profit work: who we are and what we do.

Please share with your friends!

"Wishing you and yours a season filled with warmth, joy, and peace. Merry Christmas and a Happy New Year!
12/24/2025

"Wishing you and yours a season filled with warmth, joy, and peace.

Merry Christmas and a Happy New Year!

Address

317 Castro Street
San Francisco, CA
94114

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