10/16/2026
A Space Force family had used MCCYN before, at another duty station. They knew the process. So when they PCS'd and wanted to use it again, this time at a new child care center that had never participated in MCCYN before, they expected the usual wait.
That's the gap. A program that's supposed to follow families doesn't always follow the paperwork. A new center means new processing, and new processing means time most families don't have between orders and day one at a new job.
Through our support and guidance, OCCP was able to expedite processing for both the new center and the family, minimizing the break in care caused by the move.
This is the work: not just hearing where the system breaks, but stepping in to close the gap before a family falls through it.
If you served the mission, we will serve you.