05/29/2026
"And my concerns are echoed by some advocates. For example, I talked to Nate Crippes at the Disability Law Center about the changes. 'Many Utahns with disabilities, unfortunately, do have limited income and have to rely on reduced fares to use public transit. Getting to an in-person location to get a card or waiting a week or two to get one in the mail could mean they cannot get a reduced fare, which they very much may need, and could prevent them from getting to places they need to go, like medical appointments,' Crippes said. 'In addition, the use of a physical card could present a challenge to some of those with limited dexterity, making it nearly impossible for them to use. We hope UTA has or can find ways to address some of these concerns."
While the cost of riding has decreased, new payment rules could be onerous for some.
