Services include engagement, case management, and critical field-based integration activities with individuals experiencing homelessness countywide by providing services at their identified location. CHE street outreach team, Homeless Engagement and Response Team (HEART):
The CHE street outreach team, Homeless Engagement and Response Team (HEART), will expand field-based service integration activ
ities such as outreach and case management to engage homeless individuals and connect them to needed resources such as social services, mental health or substance abuse treatment, medical health services, financial benefits, transportation, meals, emergency shelter, bridge housing, and long-term housing. As rapport is established, the outreach workers will utilize Motivational Interviewing (MI) and a solutions-based approach to develop a trusting relationship and provide the individual with field-based case management. Mobilizing case management gives people access to services they would otherwise have to travel to, utilizing resources that are already severely limited. CHE incorporates the Housing First Model by treating all persons with respect, dignity, and compassion. There are no prerequisites or conditions to engage individuals beyond being homeless. CHE works collaboratively with every individual to set attainable goals and move towards permanent housing and a healthier life and meets people where they are in life. The key goal is to instill hope and inspire individuals while providing culturally resonant knowledge, skills, and support to maximize their full human potential, and obtain or retain housing. To submit a referral: https://chsp.org/outreach/
CHE in-office services:
CSUMB Community Health Engagement (CHE), also provides in-office case management and housing navigation services. These efforts will connect individuals to needed resources including social services, mental health or substance abuse treatment, medical health services, financial benefits, transportation, meals, emergency shelter, bridge housing, and long-term housing.
