Contractor University Powered by EGIA

Contractor University Powered by EGIA Contact information, map and directions, contact form, opening hours, services, ratings, photos, videos and announcements from Contractor University Powered by EGIA, Nonprofit Organization, 3800 Watt Avenue, Ste 105, Sacramento, CA.

EGIA is dedicated to advancing energy efficiency and renewable energy solutions through a nationwide network of contractors, manufacturers, distributors and utilities.

06/03/2026

Stop quoting and hoping!

The best teams know that dropping a price isn't enough. In this episode of Russ Horrocks discusses self-persuasion. When you educate and collaborate with homeowners, you empower them to make the right decision on their own—building trust without the sales pressure.

For the Full Episode: https://okt.to/1o4Sve

06/02/2026

Ever notice how quickly customers put their guard up? It's all about information asymmetry.

In this episode of Russ Horrocks breaks down when a technician has all the expert knowledge and the homeowner has none, the customer naturally worries about being manipulated or oversold. The key to breaking down this wall isn't more technical talk it's creating a safe environment so the customer can trust you.

For the Full Episode: https://okt.to/oHtEiN

Are you pricing your commercial HVAC jobs for maximum profitability, or are you leaving money on the roof? In the newest...
06/02/2026

Are you pricing your commercial HVAC jobs for maximum profitability, or are you leaving money on the roof?

In the newest setting a target for your average commercial service ticket can be tricky, but a solid benchmark for light commercial work is typically 1.5 to 2.25 times your residential average. This accounts for higher tonnage and complex logistics, but your final numbers will heavily depend on whether your technicians are executing full system diagnostics or just stopping at the immediate cause of failure.

For the full answer: https://okt.to/loE4UJ

06/01/2026

How often are your technicians quoting work before the customer understands why it matters? When techs rely on jargon-heavy explanations or quote work before building value, homeowners can push back or walk away without seeing why the repair matters.

In this episode of , Russ Horrocks shares lessons from the road after working directly with HVAC technicians and comfort advisors in the field. He explains why customer trust starts with clear communication, how technicians can make recommendations easier for homeowners to understand and why building value before quoting work is critical to protecting your reputation and building long-term satisfied customers.

05/29/2026

What happens when your team doesn't know their daily goals? They create their own plan and it usually won't match yours.

In this episode of Contractor University Business Coach John Winn explains why managers must communicate with absolute clarity and consistency. Stop letting your crew default to the path of least resistance. Learn how sharing daily revenue numbers keeps everyone aligned and accountable!

Watch The Full Episode: https://okt.to/Qe0tyY

Struggling to hit your 7% fringe benefit benchmark? Are you sure you're even measuring against the right baseline? The l...
05/29/2026

Struggling to hit your 7% fringe benefit benchmark? Are you sure you're even measuring against the right baseline?

The latest question came in from a customer when they ran into this issue when their calculator showed numbers skyrocketing past the standard industry KPI. The confusion comes down to your baseline: measuring benefits as a percentage of direct wages yields a much higher number than measuring them against total departmental sales.

For The Full Answer: https://okt.to/Z6s2xM

05/28/2026

Ever feel like your team is working incredibly hard, but you're still not hitting your business goals? It usually comes down to a lack of alignment.

On this week's episode of Business Coach John Winn steps up to share how lessons from leadership, finance, and sports coaching can transform your HVAC team. He breaks down how daily goals create accountability and how to get your team on the exact same page.

Full Episode: https://okt.to/jIo1GC

Running a service business just got a lot smoother with FieldEdge by Xplor This all-in-one platform is built to support ...
05/28/2026

Running a service business just got a lot smoother with FieldEdge by Xplor This all-in-one platform is built to support the hardworking professionals in the HVAC, plumbing, and electrical trades by taking the stress out of daily management. It handles everything from organizing schedules and dispatching crews to invoices and payments. With easy-to-use mobile tools and instant updates, FieldEdge by Xplor helps teams stay connected with their customers and deliver the kind of top-tier service that keeps a business growing.

Member Exclusive Offer: https://okt.to/NgYay4

05/27/2026

Is your team actually working from the same playbook, or is everyone just doing their own thing? Even the best technicians can fall into the trap of taking the easiest path instead of the best one for the business when communication falls short.

On the latest episode of Contractor University Business Coach John Winn shares how to lead HVAC teams with clear goals and consistent communication that will continually drive results.

View The Full Episode: https://okt.to/T1cjEl

05/26/2026

What happens when your team is working hard, but not working from the same playbook? Without clear goals and consistent communication, even good technicians can default to the easiest path instead of the best one for the business.

In this episode of , Contractor University business coach John Winn, shares how lessons from business leadership, financial management and coaching shaped his approach to leading HVAC teams. He breaks down why communication with clarity and consistency matters, how daily goals create accountability and how owners can help their team see the bigger picture behind the work.

Address

3800 Watt Avenue, Ste 105
Sacramento, CA
95821

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

Telephone

+18665022021

Website

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