06/18/2026
Have you taken the train to Philmont?
Fort Madison Amtrak is not your ordinary Amtrak station and Amtrak Amy is not your ordinary agent. Thousands of scouts utilize the train to travel to Philmont Scout Ranch near Raton, NM every year and FMD hosts their share. Traveling in from as far away as Duluth and beyond, they always are excited to get their trek underway.
Amtrak Amy communicates with the leaders in advance and has all baggage and ID tags ready to go upon their arrival. Leaders are provided with best practices for getting hiking packs ready for the voyage because, just imagine....
~ 100+ scouts step off in Raton
~ 100+ hiking packs are taken off and placed in one big pile
~ 96 pairs of hiking poles are attached to the hiking packs
~ 4 pair of poles are nowhere to be found because they were stowed the best way and are now well on their way to the next stop of Las Vegas, NM.
No, it's not in the agents' job description, but customer service is. Most Amtrak agents take pride in providing the best service. There should be no question that you will return!
Stay safe scouts!