08/15/2026
Attention Artesia -
Due to the unexpected departure of Taylor, Castle staff is still sifting through her emails. While the Board has had some homeowners follow up over the past week, the Board assumes it hasn’t received all requests that were submitted directly to Taylor, including payment plan applications and other statement related questions. Additionally, given the extenuating circumstances, the Board has requested that no further late fines be imposed by Castle at this time.
If you submitted forms to Taylor that are still pending Board approval, we request that you submit any and all forms or requests and the supporting information previously sent or submitted to Taylor (or other Castle staff) to the Board for review. Any requests for a payment plan or other balance related inquiries will be held for review and processing under the new management company, CCMC, taking over next month.
Please note, this does not apply to Architectural Review Committee (ARC) requests - Texas law prohibits HOA Board members from approving ARC requests - that responsibility lives with the ARC. The volunteer ARC has up to 60 days to review and approve requests, so please be patient as the review process takes place.
As always, please don’t hesitate to contact us.
[email protected]
Regards,
Your Board of Directors