09/25/2026
In her native language, Dari, Tabasum’s name means “smile,” and she has lived up to her name throughout her journey in Portland.
As a young woman newly arrived from Afghanistan, where she had faced significant restrictions on her freedom, Tabasum was determined to create new opportunities for herself. She began working as a housekeeping associate at a local hotel, navigating the U.S. job market with limited English and no prior U.S. work experience.
It was there that Tabasum first connected with IRCO’s Greater Middle East Center (GMEC) through the Employer Engagement Project (EEP). During a visit to meet with employees already enrolled in EEP, a career coach and English language instructor learned about Tabasum and connected with her that same day. Eager to learn more, she soon joined the program.
Through one-on-one career coaching, English language classes, and targeted job skills training, Tabasum strengthened her communication skills, confidence, and professional experience. A few months after enrolling, she secured a position with another EEP hotel partner that offered a shorter commute and greater opportunities for growth.
With clear career goals and continued support from her career coach, English language instructor, and training specialist, Tabasum progressed from housekeeping associate to room inspector and ultimately to front desk receptionist, a role requiring strong communication, customer service, and English language skills.
Tabasum’s progress reflects not just a change in position, but a significant personal and professional milestone. She continues to thrive in her new role, demonstrating resilience and ambition while pursuing new goals, including enrolling at her local community college.
Her journey is far from over. Tabasum is well on her way to building a brighter, more independent future in her new home, shaped by her determination, accomplishments, and hopes for what comes next.
Photo by: Christian Chase
