If you have questions or concerns, or need to report fraud, please call the SMP toll free: 1-800-356-3606. The PA-SMP participates in social media to inform individuals and organizations about issues and policies affecting the lives of older adults and their family member and caregivers, and to motivate engagement and action on these issues. Although we welcome and encourage respectful and thoughtful comments to our posts, posted comments and images do not necessarily represent the views of the PA-SMP. Our goal is to create a platform where all people feel welcome to access information and comment on issues. To meet this goal, we reserve the right to curate comments. Namely, a comment will be deleted if it contains:
• Hate speech,
• Profanity, obscenity or vulgarity,
• Nudity in profile pictures,
• Defamation of a person or people,
• Name calling and/or personal attacks,
• Comments that may be libelous in nature
• Comments that are off topic
• Comments whose main purpose are to sell a product,
• Comments that infringe on copyrights,
• Spam comments, such as the same comment posted repeatedly on a profile,
• Other comments that the PA-SMP deems inappropriate. All links posted as comments on PA-SMP posts will be reviewed and may be deleted. Repeated violations of the comment policy may cause the author to be blocked from PA-SMP social media profiles. We understand that social media is a 24/7 medium; however, our moderation capabilities are not. We may not see every inappropriate comment right away, and we are trusting in the maturity of our community to ignore personal attacks and negative speech or respond politely.