BBB San Francisco Bay Area

BBB San Francisco Bay Area Better Business Bureau has been helping people find businesses, brands and charities they can trust for 110 years. https://BBB.org/frequently-asked-questions

Build Trust
Establish and maintain a positive track record in the marketplace. Advertise Honestly
Adhere to established standards of advertising and selling. Tell the Truth
Honestly represent products and services, including clear and adequate disclosures of all material terms. Be Transparent
Openly identify the nature, location, and ownership of the business, and clearly disclose all policies, gu

arantees and procedures that bear on a customer’s decision to buy. Honor Promises
Abide by all written agreements and verbal representations. Be Responsive
Address marketplace disputes quickly, professionally, and in good faith. Safeguard Privacy
Protect any data collected against mishandling and fraud, collect personal information only as needed, and respect the preferences of consumers regarding the use of their information. Embody Integrity
Approach all business dealings, marketplace transactions and commitments with integrity.

06/15/2026

Today is World Elder Abuse Awareness Day (WEAAD). Did you know that scam losses jumped to roughly $16 billion in 2025? The most reported trick? Imposter scams—where criminals pretend to be a government agency or a well-known business.

Let's protect our communities and older adults by spreading the word. Access the "Never Ever" campaign toolkit at ejcc.acl.gov.

If you or someone you know spots a scam, report it immediately at ReportFraud.ftc.gov.

From fake tickets and travel packages to phishing scams and counterfeit merchandise, fraudsters often take advantage of ...
06/15/2026

From fake tickets and travel packages to phishing scams and counterfeit merchandise, fraudsters often take advantage of major events to target consumers.

That's why partnerships with local media are so important. By working together, we can help educate the public, raise awareness about emerging scams, and give consumers the tools they need to protect themselves.

A special thank you to KTVU Fox 2 for inviting BBB's Alma Galvan to discuss World Cup scams and share tips to help fans stay safe while planning for the big event.

Have World Cup plans? Make sure you're purchasing tickets, travel, and merchandise from trusted sources.

As excitement builds for the 2026 FIFA World Cup, scammers are targeting fans with fake tickets, bogus vacation rentals and other fraudulent offers. Alma Galvan, a spokesperson for the Better Business Bureau, joined us on 'The Nine' to share tips on spotting and avoiding scams.

06/12/2026

June kicks off exceptional summer savings at Lenovo US! BBB Accredited Businesses can enjoy exclusive pricing on Yoga, Legion, ThinkPad, and more. Plus - take an extra 10% off select devices using code EXTRASAVEAFF thru 6/15. Shop now at bit.ly/lap1800members

Don't miss out on Lenovo's June savings! BBB Accredited Businesses can advantage of exclusive pricing all month and use ...
06/12/2026

Don't miss out on Lenovo's June savings!

BBB Accredited Businesses can advantage of exclusive pricing all month and use code EXTRASAVEAFF through 6/15 to save an extra 10% on select devices. Plus, earn My Lenovo Rewards with every purchase.

Shop now at bit.ly/lsp1800members

06/10/2026

We're absolutely thrilled to welcome these Bay Area businesses to the community of trusted businesses in California 👏 🌟 Congratulations on becoming a BBB Accredited Business!

Join us for the upcoming BBB webinar, "Think Marketing Webinar: Smarter Strategies for Business Growth." Presented by Am...
06/08/2026

Join us for the upcoming BBB webinar, "Think Marketing Webinar: Smarter Strategies for Business Growth." Presented by America Invents, LLC, this session is designed to help small business owners, entrepreneurs, and managers stop throwing things at the wall to see what sticks. Instead, you'll learn how to shift your mindset and adopt highly strategic, practical, and real-world marketing concepts that actually fuel business growth.

Don't miss out on this opportunity to streamline your marketing efforts and scale with confidence.

BBB is thrilled to present an upcoming webinar: ABCs of AI. You won't want to miss this! Artificial Intelligence is a us...
06/04/2026

BBB is thrilled to present an upcoming webinar: ABCs of AI. You won't want to miss this! Artificial Intelligence is a useful tool that comes with lots of ethical and security risks, and who better than the experts in TRUST to help guide and educate?

📆 June 23 at 10am PST
🔗 https://register.gotowebinar.com/register/1812660822475136347

Employment scams continue to be one of the riskiest scams reported to BBB, impacting job seekers of all ages.A big thank...
06/03/2026

Employment scams continue to be one of the riskiest scams reported to BBB, impacting job seekers of all ages.

A big thank you to KTVU Fox 2 for inviting BBB to discuss the findings from our latest Employment Scam Study. We appreciate the opportunity to help educate consumers about the warning signs of job scams and how to stay protected while searching for employment.

Watch the interview:
https://www.ktvu.com/video/fmc-lavtdt08ij0a8qx6

Remember:
• Be cautious of unsolicited job offers.
• Never pay money to get a job.
• Research employers before sharing personal information.
• If an offer seems too good to be true, it probably is.

Have you ever come across a suspicious job posting or recruiter? Share your experience below to help others stay informed.

Job seekers face an increasingly dangerous market as employment scams continue to skyrocket. Alma Galvan, a spokesperson for the Better Business Bureau, joined us on 'The Nine' to break down the latest warnings and explain how applicants can protect themselves from fraudulent hiring schemes.

We just launched a brand-new benefit for our BBB Accredited Business community! You can now unlock exclusive discounts o...
06/01/2026

We just launched a brand-new benefit for our BBB Accredited Business community! You can now unlock exclusive discounts on everyday personal and business services to help keep your overhead low and your momentum high.

It’s our way of saying thank you for being a trusted part of the BBB. 🤝

1800members.com benefits for Better Business Bureau, San Francisco Bay Area

According to BBB's latest scam study, employment scam reports exploded over the last year—doubling the previous year's n...
05/28/2026

According to BBB's latest scam study, employment scam reports exploded over the last year—doubling the previous year's numbers.

What's going on: Over the last three years, nearly 50,000 people sent in BBB Scam Tracker reports after falling victim to an employment scam. Job hunters report being targeted by a sophisticated new tactic called "Task-based" scams, in which fraudsters lure applicants by impersonating well-known global brands and offer high pay for simple online tasks like "liking" and "subscribing" to videos.

Learn more at BBB.org/scamstudies.

These scam studies were conducted to give consumers and businesses a more in-depth understanding of how each specific scam works. Learn how scammers use social engineering and play on emotions to trick their victims.

Address

Petaluma, CA
94952, 94954, 94953

Opening Hours

Monday 8:30am - 5pm
Tuesday 8:30am - 5pm
Wednesday 8:30am - 5pm
Thursday 8:30am - 5pm
Friday 8:30am - 5pm

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