FC Outreach

10/08/2026

As we prepare for Hurricane Isaias, the safety and well-being of our families and community remains our top priority.

We encourage everyone to take the necessary precautions, stay informed, and prioritize safety throughout the storm.

Once the storm has passed and it is safe to do so, please connect directly with your Case Manager or contact our Child Welfare Case Management team at the number listed below.

Stay safe, stay connected, and know that First City Outreach is here to support you!

10/02/2026

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Today is a BIG day for child welfare in Escambia County. ❤️

Today, FC Outreach officially begins serving as the new Child Welfare Case Management Agency for Escambia County in partnership with NWF Health.

I really don’t want us to miss how significant this is.

A church has been invited into a space where children and families are walking through some of the most difficult and vulnerable seasons of their lives.

FC Outreach will be providing case management services focused on child safety, family stability, reunification, and positive long-term outcomes for children — while working alongside families, foster parents, community partners, and the broader child welfare system.

That is an incredible opportunity, and an incredible responsibility.

And I believe it deserves a whole lot of prayer.

When followers of Jesus intentionally step into hard and broken places to care for children, strengthen families, support reunification, and serve with compassion and excellence, we need to cover that work in prayer.

Please pray for FC Outreach, their leadership, their caseworkers, and every member of this new team.

🙏 Pray for wisdom.
🙏 Pray for protection.
🙏 Pray for endurance.
🙏 Pray for strong partnerships.
🙏 Pray for excellence in every decision.
🙏 And most of all, pray for the children and families they will serve.

Earlier this week, I had the privilege of touring their new offices and dropping off some snacks for the team as they prepared for launch day.

One of the things that has encouraged me most is seeing churches across our community rally around them. There is an amazing group of churches and ministry leaders stepping up to pray, encourage, serve, and find practical ways to support this team.

I’m just incredibly grateful to get to be part of that community of support and excited to see what God does through all of us showing up together.

I truly believe the local Church has something uniquely valuable to offer vulnerable children and families — relationship, community, practical support, prayer, and the hope of Jesus.

Today, we celebrate. And today, we pray. 🙏❤️

Congratulations, FC Outreach. We’re cheering you on!

10/02/2026

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A New Chapter for Children and Families in Northwest Florida

Today marks an important transition in the way case management services are delivered to children and families across Circuit 1.

For 25 years, FamiliesFirst Network has served children and families throughout Escambia, Okaloosa, Santa Rosa, and Walton counties. We are grateful for the many team members, leaders, and others who have dedicated their time and talents to supporting children and strengthening families during those years. Their service has made a lasting impact across Northwest Florida.

Beginning today, NWF Health Network welcomes two organizations as our case management partners in Circuit 1:

• FC Outreach — serving Escambia County
Pensacola Office: 850-273-4218

• Lutheran Services Florida — serving Okaloosa, Santa Rosa, and Walton counties
Shalimar Office: 850-719-4554
Crestview Office: 850-719-4577
Milton Office: 850-719-4582

While organizations and roles may change, our commitment does not. Children and families remain at the center of this work.

NWF Health Network is committed to supporting a smooth transition, strengthening partnerships across our communities, and ensuring that children and families receive high-quality, compassionate services. We are excited to work alongside First City Outreach and Lutheran Services of Florida as we begin this next chapter together.

To FamiliesFirst Network, thank you for 25 years of service to Northwest Florida.

To our new case management partners, welcome. We look forward to the work ahead and to what we can accomplish together for the children and families we have the privilege to serve.

08/10/2026

FC Outreach Announces Multiple Employment Opportunities to Support Child Welfare Case Management Services

FC Outreach is excited to announce the expansion of its services team and is now accepting applications for multiple positions. Individuals who are passionate about serving others, strengthening communities, and making a lasting difference are encouraged to apply.

As FC Outreach continues to grow its outreach initiatives and support services, the organization is seeking dedicated, mission-driven professionals who are committed to strengthening individuals to build healthy families.

Open Positions Include:
• Child Welfare Case Manager
• Administrative Assistant
• Paralegal
• Support Coordinator
• Logistics Supervisor
• Families Connection Coordinator
• Information Technology Associate
• Financial Analyst
• CQI / Accreditation Associate

FC Outreach offers an opportunity to work in a purpose-driven environment where employees can make a meaningful impact in the lives of those served throughout the community.

What We're Looking For
Ideal candidates will:
• Demonstrate compassion, integrity, and professionalism
• Possess strong communication and organizational skills
• Work effectively in a team-oriented environment
• Be committed to serving vulnerable individuals and families
• Support the mission and values of FC Outreach

Why Join FC Outreach?
At FC Outreach, employees become part of a team that is dedicated to creating hope, promoting stability, and empowering individuals toward long-term success. Team members have the opportunity to contribute to programs that address housing, employment, life skills, community engagement, and personal development.

How to Apply
Interested candidates should apply at:
https://careers.firstcityoutreach.org/

for complete job descriptions and application instructions.
Applications will be accepted until positions are filled.

Open positions at First City Outreach.

08/03/2026

FOR IMMEDIATE RELEASE – August 3, 2026

FC Outreach partners with NWF Health as the New Child Welfare Case Management Agency for Escambia County.

PENSACOLA, Fla. — FC Outreach announced today that it has partnered with NWF Health to serve as the new Child Welfare Case Management Agency for Escambia County, Florida, marking a significant expansion of the organization's mission to strengthen individuals to build healthy families. FC Outreach has been serving Northwest Florida families through community-based child welfare services and family preservation programs since its founding in 2023.

As the designated case management provider, FC Outreach will work closely with children, families, foster parents, community partners, and the broader child welfare system to provide comprehensive case management services focused on child safety, family stability, family reunification, and positive long-term outcomes for children.

"This opportunity represents a tremendous responsibility and an important milestone in the service array provided by FC Outreach, to service recipients in Escambia County" said Dr. Bradley Lord, Executive Director of FC Outreach. "Our team is committed to providing compassionate, high-quality services that support children and families during some of the most challenging moments of their lives. We believe every child deserves safety, stability, and the opportunity to thrive, and we are honored and grateful to partner with our community and NWF Health to fulfill FC Outreach’s mission." Lord added. "We are committed to excellence, accountability, and collaboration as we take on this important role in Escambia County."

FC Outreach currently serves families throughout Northwest Florida through a variety of prevention and family support programs designed to strengthen families and reduce the need for out-of-home care whenever safely possible. FC Outreach's mission is to strengthen individuals to build healthy families through professional, community-based, Christ centered services.

The transition to FC Outreach as Escambia County's child welfare case management agency will focus on maintaining continuity of care for children and families while enhancing service delivery, strengthening community partnerships, and expanding support resources available to families involved in the child welfare system.

FC Outreach will work alongside local stakeholders, judicial partners, service providers, caregivers, educators, healthcare professionals, and community organizations to create a coordinated system of care that promotes safety, permanency, and family well-being.
Additional information regarding transition timelines, service implementation, and community engagement opportunities will be shared as details become available.

About FC Outreach
FC Outreach is a Pensacola faith based nonprofit organization dedicated to strengthening individuals to build healthy families through community-based services. The organization provides child welfare-related support, family preservation services, crisis intervention, parenting education, and other family-centered programs throughout Northwest Florida.

Media Contact
Bradley Lord, PsyD
Executive Director
FC Outreach, Inc.
1301 E. Gadsden Street
Pensacola, FL 32501
Email: [email protected]
Website: www.firstcityoutreach.org

Send a message to learn more

08/01/2026

FC Outreach's Executive Director, Dr. Bradley Lord, provided Trauma Training to foster parents at NWF Health Network's Super Saturday event in Pensacola, Florida today. FC Outreach is grateful for the opportunity to partner and serve with NWF Health and serve the foster families in circuit 1.

06/15/2026

This past weekend FC Outreach had their quarterly meeting at Falling Waters State Park. FC Outreach has quarterly meetings with staff to recharge and prepare to serve others in circuit 1. Go FC Outreach team members! We are proud of the awesome work our team members do every day in circuit 1.

06/03/2026

FC Outreach's very own Kelsi Adams achieved a milestone today. She is officially a Certified Resiliency Advocate through the Florida Certification Board. Kelsi had to complete on job training and complete additional education to earn her certification as a Certified Resiliency Advocate. The Certified Resiliency Advocate (CRA) credential demonstrates advanced competency in the skills and knowledge necessary to help service recipients build resiliency and thrive. The CRA actively incorporates resiliency strategies and techniques as they interact with service recipients to build resiliency and thrive despite their life challenges. GREAT JOB KELSI - WE ARE PROUD OF THE WAY YOU SERVE.

05/23/2026

FC Outreach participated in the National Child Protection Faith Summit in Washington D.C. Taran Howell, President of the Board of Directors, was in attendance. Our very own Rick Hazelip, Outreach Pastor, and Bradley Lord, Executive Director, participated in the event and participated on discussion panels. We would like to thank NWF Health and others for giving us a voice at this event. We can't wait for the next event.

05/19/2026

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