09/27/2026
β€οΈ
Some heroes never stop serving. β€οΈπΎ
U.S. Air Force veteran Clay Luthy and his 10-year-old golden retriever service dog, Charlotte, captured hearts after Lowe's in Abilene, Texas, hired them as a team.
Luthy, a former C-130 loadmaster who completed multiple deployments in Iraq, struggled to find work after five major knee surgeries left him with limited mobility. His service dog wasn't just a companion - Charlotte provided essential physical support and medical alerts. Unfortunately, many employers saw that as a liability rather than an asset, and job offers never came.
Everything changed in October 2016 when Lowe's looked beyond the challenges and recognized Luthy's skills. Impressed by his experience and talent as a handyman, the company welcomed both him and Charlotte. To make them feel part of the team, Charlotte even received her own official red Lowe's employee vest, while Luthy's schedule was thoughtfully arranged to ensure she could rest during longer shifts.
Together, they quickly became beloved by customers and the local community. More than coworkers, Clay and Charlotte became a powerful reminder that true inclusion means recognizing ability over limitation - and that sometimes the best employee on the team walks in on four paws. ππ