Twin Oaks Community Services

10/01/2026

As we close out our month long celebration of Child Welfare Worker Appreciation Month, we want to take a moment to publicly recognize our incredible team at Twin Oaks Community Services who dedicate themselves every day to serving children and families.

We hope you realized your value and worth as we celebrated you this month!

Our child welfare professionals wear many hats—advocate, problem-solver, supporter, encourager, and sometimes simply the person who shows up when a family needs someone most. The work is challenging, the days can be long, and the successes are not always immediately visible, but the impact is lasting.

From helping families work toward reunification to supporting children on their journey to permanency and adoption, every phone call, home visit, court hearing, late night, and extra mile matters.

We are proud of the commitment, compassion, and perseverance our team brings to this work and grateful for the difference they make in the lives of children and families across our communities.

Thank you, Twin Oaks child welfare team, for everything you do—not just in September, but every day of the year!

And a special thank you to Lighthouse Church for sponsoring Spirit Week and our staff luncheon! We appreciate your investment in the well being of our team!

05/19/2026

Congratulations to LaFredia Gaines, our Support Worker Employee of the Quarter!

LaFredia is a Family Support Worker in our In Home Case Management unit, where she works closely with children, parents, and caregivers to provide guidance, encouragement, and real-life support throughout the life of a case. Many of the families we serve are navigating mental health and substance use challenges, and LaFredia is dedicated to helping parents feel supported in their recovery journey while building stronger connections at home. From teaching coping skills and encouraging self-advocacy to helping families build natural support systems, she’s there to help families grow, heal, and thrive together.

This quarter, LaFredia is also being recognized for the incredible support she provides to her coworkers. No matter the situation, she’s always willing to step in and help when needed.

Here’s what some of her coworkers had to say:

“Fredia has stepped up and assisted in transporting our youth across the state of Florida. She is so helpful and always helps out when needed.”

“Fredia assisted with an early morning transport due to shortage of transporters. She was willing to assist without hesitation. Thank you!”

Congratulations, LaFredia, and thank you for the compassion, teamwork, and dedication you bring to TOCS every day!

05/19/2026

Congratulations to Nickay Duncan, our Case Worker Employee of the Quarter!

Nickay is a Dependency Case Manager and this quarter we are proud to recognize her for the incredible growth, dedication, and teamwork she brings to TOCS every day.

Over the past several months, Nickay has shown tremendous professional growth. She has stepped into her role with confidence and grace, taking on difficult conversations, making sound independent decisions, and demonstrating poise in the courtroom. Her attention to detail, accountability, and commitment to her cases have truly made a difference for the children and families we serve.

What stands out even more is Nickay’s dedication to her team and willingness to step up whenever needed. Whether it’s covering on-call shifts, helping with transports, or making long drives across the state on back-to-back nights to ensure children get where they need to be safely, she consistently goes above and beyond without hesitation.

Here’s what some of her coworkers had to say:

“Taking a well-deserved moment to recognize Nickay. I’ve had the privilege of watching her grow tremendously over the past several months. She has noticeably developed her skills, has put her expanded knowledge to the test, and stepped into her role with much more confidence and grace.”

“Nickay has absolutely been a ROCKSTAR this past month between on-call craziness and dealing with her own cases that have been having her transport across the state. She has stepped up to cover on-call, transports, and just killing it across the board. Very proud of you Nickay.”

Congratulations, Nickay, and thank you for the passion, commitment, and heart you bring to the children, families, and team at TOCS!

05/06/2026

Thank you NWF Health Network Nurse Care Coordination! We hope you enjoy your moment in the spotlight.

We are so grateful to have access to your expertise and support. We appreciate all of the work you do “behind the scenes”. It doesn’t go unnoticed!

04/28/2026

Thank you WMBB News 13 for sharing Candra’s story! We are so proud of her!

Twin Oaks Community Services helps children navigate the foster care system and connect them to adoptive families.

Some of Monday's adoptions include siblings who are now able to stay together after spending years in the system.

Link in comments.

04/27/2026

These are the days we live for! Today we celebrated 6 families who opened up their hearts and their homes to be forever families to 10 children in the foster care system.

Today's Spring Adoption event had it all. A large sibling group, a special needs child, teenage siblings, and even grandmothers adopting grandchildren.

Special thanks to the Dow Family, who shared the story of their family's adoption journey. And especially to Candra, who is now thriving in her forever family, for bravely sharing her story.

She graciously provided her notes to us so that you could read her story and hopefully be moved to help other children like her find someone who will "love and nurture" them into "the best version" of themselves.

04/27/2026

We are proud to work alongside NWF Health Network and our system partners in Circuit 14 as we continue our efforts in achieving permanency for children and families.

Every accomplished goal represents the dedication, collaboration, and compassion of those working each day to create brighter futures for the children and families we serve!

We'd love to partner with you as well. Contact us if you think you might be interested in fostering or adopting. There's a local child that needs the love, safety, and support that you can provide.

Circuits 1 and 14 are leading the state!

Earlier this month, Florida Department of Children and Families released their Accountability Report, and Circuit 1 and Circuit 14 are recognized among the top-performing circuits in achieving permanency goals, helping more children reach safe, stable, and lasting homes.

At NWF Health Network, this reflects the commitment of our providers and teams who show up every day focused on better outcomes for children and families.

When it comes to creating stability, .