Citizens Bank of Kentucky

Citizens Bank of Kentucky At Citizens Bank of Kentucky we believe banking is an experience. We recognize you have a choice when

To our present customers, we are grateful for your business. Our pledge to you is that we will continually find ways to create more value for your banking relationships. To those with whom we do not yet have the privilege of serving and are searching for a proven and reliable financial partner, our banking associates look forward to earning your trust while introducing you to a better alternative

to help you achieve your life’s goals. The Citizens Experience involves an unwavering commitment to providing outstanding products and services through fair business practices. It is our belief that each and every business and consumer deserves the right to be treated fairly. Our experienced and knowledgeable banking team members are dedicated to conducting themselves ethically and responsibly as they work to help you to identify solutions to your specific needs. We choose to demonstrate our commitment to fair business practices by equipping our banking associates with training and skills essential to providing you, our valued customers, with what we call The Citizens Experience.

That pile of papers on the kitchen counter? We’ve all got one. 😉 The tricky part is knowing what you should actually kee...
08/28/2026

That pile of papers on the kitchen counter? We’ve all got one. 😉

The tricky part is knowing what you should actually keep.

Here's an easy guide:
✔️ Keep: Tax documents, bank statements you still need, loan documents, insurance records, and other important financial paperwork.
✔️ Shred: Old statements, credit card offers, paid bills, and documents containing personal information that you no longer need.

Questions about your bank statements or other account documents? Stop by any of our branches. We're always happy to help!

The countdown is over. Football is back! 🏈It's officially time to pull out your favorite jersey, make your game day plan...
08/26/2026

The countdown is over. Football is back! 🏈

It's officially time to pull out your favorite jersey, make your game day plans, and settle in for another season.

We are ready for the Friday night lights, college rivalries, and Sunday afternoons cheering on the pros.

It's going to be a great season!

Did you get a new phone number? Move to a new address? Start using a different email? If so, don't forget to update your...
08/24/2026

Did you get a new phone number? Move to a new address? Start using a different email?

If so, don't forget to update your contact information with us, too.

Keeping your information current helps make sure you receive important account updates, fraud alerts, security notifications, and verification codes for Online Banking when you need them.

Need to make a change? Stop by any branch or give us a call.

Happy Anniversary - Effie!
08/21/2026

Happy Anniversary - Effie!

08/21/2026

🚨 SCAM ALERT – PLEASE DO NOT RESPOND! 🚨

Citizens Bank of Kentucky has been made aware of fraudulent text messages being sent to customers that appear to come from Citizens Bank.

DO NOT reply to these messages. DO NOT click any links, and DO NOT provide personal or account information.

If you receive a suspicious text claiming to be from Citizens Bank of Kentucky, do not respond — even if the message asks you to reply “YES” or “NO.”

⚠️ Remember: Scammers can make a text message appear to come from a trusted business or financial institution.

If you are ever unsure about a message concerning your Citizens Bank account, contact us directly using a trusted phone number or visit your local branch.

Please SHARE this post to help us protect our customers and community.

Stay alert. Protect your information.

We get a front-row seat to the biggest moments in our community.Our days are spent helping families close on their new h...
08/20/2026

We get a front-row seat to the biggest moments in our community.

Our days are spent helping families close on their new homes, setting up accounts for local startups, and figuring out the best ways to fund your next big goal. Those daily interactions build the trust that keeps Kentucky strong.

Thank you for choosing to bank locally and letting us support you along the way. 💙

If a caller is pressuring you to act immediately, that's your first clue to slow down.Scammers count on catching people ...
08/18/2026

If a caller is pressuring you to act immediately, that's your first clue to slow down.

Scammers count on catching people off guard. They may claim to be from your bank, a government agency, or another company you know and trust.

🚨 They say your account has been compromised or insist you need to act immediately to avoid a problem.
🚨 They ask for account numbers, passwords, one-time security codes, or other personal information over the phone.
🚨 They tell you to send money or pay a fee before you can receive a prize, loan, refund, or other offer.

If something doesn't feel right, end the call. Before taking any further action, contact the organization through the phone number listed on its official website or mobile app.

Some of the biggest acts of kindness happen quietly.Every day across Kentucky, nonprofits show up for families in ways t...
08/17/2026

Some of the biggest acts of kindness happen quietly.

Every day across Kentucky, nonprofits show up for families in ways that often go unnoticed. They help put food on the table, create opportunities for children, offer support during difficult seasons, and fill gaps whenever help is needed most.

That work is possible because volunteers give their time and people across our communities choose to support these organizations through donations, partnerships, and countless hours of service.

This National Nonprofit Day, we’re celebrating the people who give so much of themselves to help others. We are grateful for everything you do! ❤️

Address

620 Broadway
Paintsville, KY
41240

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 6pm

Telephone

(606) 789-4001

Website

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