Dispute Resolution Center of Thurston County

Dispute Resolution Center of Thurston County Conflict-Resolution, Mediation, Training and Volunteering
Linktree: https://linktr.ee/disputeresolutionthurston Civic Harmony Starts Here!

For 30 years, the Dispute Resolution Center has served residents of Thurston and south Mason Counties through a variety of resources to individuals, families, businesses and organizations, and the broader community, to help manage and resolve conflict, to prevent conflict when possible, and to create a more civil and peaceful community. Our Services:
- Mediation - Our trained and certified mediato

rs serve as impartial facilitators to help people in conflict work toward mutually beneficial agreements.
- Conflict Resolution Resource Line - We provide conflict coaching, information and referrals, and arrange face-to-face mediations.
- Group Facilitation - We help work teams and other groups run orderly and productive meetings, and achieve key goals.
- Training - We provide customized training to businesses and organizations to prevent and manage workplace conflict, promote teamwork and improve customer service
- Youth Empowerment & School Support - We partner with local schools to offer training and support to help the next generation communicate through conflict
- Restorative Justice Facilitated Dialogue - We partner with Thurston County Drug Court to help individuals affected by crime engage in difficult conversations in an effort to hear each other, deepen understanding, and heal the harms caused.
- Eviction Resolution Program Pilot (ERPP) – We help to resolve landlord and tenant disputes before they lead to court filings and evictions, at no cost. Our Impact:
The DRC annually serves more than 6,000 members of our community through this array of services. Our Volunteers:
The DRC's services are made possible by the efforts of more than 140 volunteers who collectively give over 5,000 hours of service each year to help create a more civil and peaceful community. Our Reach:
The DRC of Thurston County is one of 21 dispute resolution centers serving communities across Washington State, working collaboratively through their umbrella organization, Resolution Washington.

Congratulations to DRC Board member Carla Carter - member of the Leadership Thurston County Class of 2026!
06/12/2026

Congratulations to DRC Board member Carla Carter - member of the Leadership Thurston County Class of 2026!

RENTER READY!  Free Renter TrainingJoin us for a free training designed to help renters and people looking for housing n...
06/08/2026

RENTER READY! Free Renter Training
Join us for a free training designed to help renters and people looking for housing navigate the rental housing process with confidence.

Training dates & options:
July 20 - ONLINE 5:30 - 7:30pm
July 21 - IN PERSON 5:30 - 7:30pm at the Dispute Resolution Center of Thurston County's offices *Spaces are limited

Learn about your rights and responsibilities, how to communicate effectively with landlords, and how to strengthen your rental applications. Open to all Thurston County residents.

Learn more and register at > https://www.mediatethurston.org/renter-ready.html

These training were developed in collaboration with:
City of Olympia - Government
City of Tumwater, WA - Government
City of Lacey, Washington - Government




Renter Ready

To make this training more accessible, we’re offering it at a reduced rate. Apply promo code DRC15 when you sign up!Plea...
06/04/2026

To make this training more accessible, we’re offering it at a reduced rate. Apply promo code DRC15 when you sign up!

Please share information about this training and discount with friends and colleagues.

This interactive online training uses exercises and reflective dialogue to help you name invisible dynamics, navigate power imbalances, and build communication that honors difference while getting work done.

Register now to gain practical tools for more equitable, effective conversations. https://www.eventbrite.com/e/1689077529359?aff=oddtdtcreator

#𝗰𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀𝗸𝗶𝗹𝗹𝘀

“Explore the impact of culture and power in conflict and walk away with practical tools for communication that works across differences.”

The DRC will be participating in the Under The Big Top Community Resource Fair at Capital Mall this Saturday from 12 to ...
05/14/2026

The DRC will be participating in the Under The Big Top Community Resource Fair at Capital Mall this Saturday from 12 to 3 p.m.

Please stop by to say hello and learn more about the DRC's services, as well as the resources provided by the many other nonprofit organizations and government agencies that are participating.

The resource fair will be located inside the mall in front of Macy's.


A special thank you to these local businesses that supported our Celebration of Peacemakers event! Your contribution is ...
05/13/2026

A special thank you to these local businesses that supported our Celebration of Peacemakers event! Your contribution is highly appreciated by the community for your delightful décor, N/A beverages, and delicious treats. 🍬

8 Arms Community Bakery
The Popinjay
The Crowded Kitchen Catering Co.
Encore Teas + Encore Chocolates & Sweets
Three Magnets Brewing Co.

Limited Spots Available!40-hour Professional Mediation TrainingIn-Person TrainingJune 3rd - 5th & 10th - 12thWednesdays ...
05/13/2026

Limited Spots Available!
40-hour Professional Mediation Training
In-Person Training
June 3rd - 5th & 10th - 12th
Wednesdays 1:00PM - 5:00PM
Thursdays & Fridays 8:00AM - 5:00PM

Being together in person creates space for real dialogue, hands‑on practice, and a sense of community that supports meaningful learning.

Whether you want to become a certified mediator or are looking to strengthen your relationships at home or at work, the concepts and skills in this training are easily transferable and designed to improve communication in all settings.

If you’ve been considering it, now is the time, there may still be a small incentive waiting when you register. Learn more and secure your spot today!: www.eventbrite.com/e/1640676179619/?discount=DRCdiscount

“The 40-hour professional mediation training was well organized, and provided amazing conflict management tools everyone needs to know to help them personally and professionally. I highly recommend this training to everyone, no matter what your perceived comfortability regarding conflict is."
- Andrea Detlefsen, HR Professional








Check out photos and highlights from our Celebration of Peacemakers:https://www.mediatethurston.org/blog/a-celebration-o...
05/08/2026

Check out photos and highlights from our Celebration of Peacemakers:
https://www.mediatethurston.org/blog/a-celebration-of-peacemakers-2026

On Sunday, May 3rd, we gathered at South Puget Sound Community College's Lacey Campus for A Celebration of Peacemakers. This event honored our volunteers, supporters, advocates, and community partners - all those whose efforts help create a more civil and peaceful community.

Highlights of the afternoon included reflections on The Strength of Community by Parfait Bassalé and presentation of the Evan Ferber Peacemaker Leadership Award to Justice Raquel Montoya-Lewis and The Mosqueteers.

Today's the day to Give Big!The Dispute Resolution Center of Thurston County is participating in Give Big Washington, a ...
05/05/2026

Today's the day to Give Big!

The Dispute Resolution Center of Thurston County is participating in Give Big Washington, a special one-day campaign on May 5th to highlight and generate support for the important work of non-profit organizations across our state.

Please make an investment in a more civil and peaceful community by donating to the DRC today through the Give Big Washington campaign.

Make your gift at https://www.wagives.org/.../DisputeResolutionCenterofThur...

Your financial support for the work of the DRC strengthens civic harmony by helping members of our community repair relationships, resolve conflict and communicate with more respect and civility.

Thank you!




Mission Our Mission:The Dispute Resolution Center empowers people to resolve their disputes by providing conflict resolution services and training community members in those skills. Our Vision:We envision a South Sound community that has and uses healthy and respectful co...

It's almost time to Give Big!On Tuesday, May 5th, the DRC is participating in Give Big Washington, a state-wide campaign...
05/01/2026

It's almost time to Give Big!

On Tuesday, May 5th, the DRC is participating in Give Big Washington, a state-wide campaign to highlight and generate support for the important work of non-profit organizations.

Please make an investment in civic health by donating to the DRC during the Give Big Washington campaign. A special early giving period is already underway.

Make your gift at https://www.wagives.org/organization/DisputeResolutionCenterofThurstonCounty

Dispute resolution helps resolve conflict upstream, before it escalates to courts, eviction, violence, or police intervention. In today's challenging times, the DRC's community-building role is now more vital than ever.

Your financial support helps strengthen civic harmony by helping members of our community repair relationships, resolve conflict and communicate with more respect and civility.

Thank you!

Address

​2604 12th Court SW, Suite A-2
Olympia, WA
98502

Opening Hours

Monday 9am - 4:30pm
Tuesday 9am - 4:30pm
Wednesday 9am - 4:30pm
Thursday 9am - 4:30pm
Friday 9am - 4:30pm

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