07/10/2026
Congratulations to the Chelmsford Police Department on their new command structure. Adding two Commander positions in place of a single Deputy Chief is a deliberate investment in span of control. CPD now operates with approximately 17 supervisors overseeing approximately 37 officers, roughly one supervisor for every 2.2 officers, and they never let a single supervisor stand alone.
CFD's ratio of 9 supervisors to 48 firefighters looks comparable on paper. It isn't. Five of those 9 (the Chief, Deputy Chief, and 3 administrative Captains) work Monday through Friday, 8am to 4pm only, about 24% of the week, and even then they aren't supervising line firefighters. They're administrative roles, available to respond if needed, not a second layer of command over the shift.
For the other 76% of the week, and functionally during weekday hours too, CFD runs on roughly 12 firefighters on duty at a time under a single Captain, spread across 5 stations and 7 frontline apparatus. That's a real span of control near 1 to 12, essentially unchanged all week, every week.
Here's what that means for you. Four of our substations have no on site supervision. Calls that don't draw a Captain have no on scene command. If that one Captain is tied up on an incident, the next call has none at all. Infrastructure and apparatus have no formal day to day oversight, no one assigned to manage it, no one to make decisions in the moment.
This isn't new. It predates the current Chief. However, in over a decade in the role, and after countless recommendations from the firefighters on the floor, he's done nothing to close it. During the Fire Station Study Committee he argued that improving span of control at these levels may not be necessary. Early in his tenure he eliminated a Deputy Chief position. The very position he was promoted from and replaced it with a Captain, flattening the structure further. The total opposite of what CPD's new Chief just did in his first weeks on the job.
We commend CPD's new Chief for recognizing what span of control means for the people under his command and the public he serves. We have continually asked our Chief to do the same. But after ten plus years of treating this as a non issue, we won’t hold our breath.