09/03/2026
🔥 FIREFIGHTER MYTH vs. FACT 🔥
🛗 “Can You Use an Elevator During a Fire?”
MYTH:
“If there’s a fire, taking the elevator is the fastest way out.”
FACT:
🚫 In most buildings, you should NOT use an elevator during a fire. Use the stairs unless firefighters or the building’s emergency system specifically tell you otherwise.
It may seem like an elevator would get you outside faster—especially if you're several floors up—but a fire can make normal elevator operation unpredictable and dangerous.
🛗 WHY CAN ELEVATORS BE DANGEROUS DURING A FIRE?
🔥 The elevator could take you toward the fire.
Fire alarm systems can cause elevators to automatically recall to a designated floor. Elevators may also be taken out of normal passenger service so firefighters can control them.
💨 Smoke and heat can enter the elevator shaft.
An elevator hoistway can provide a path for smoke and heat to travel between floors. Opening elevator doors onto a fire-affected floor could expose occupants to dangerous conditions.
💧 Firefighting operations can affect the elevator.
Heat, smoke and water can damage elevator components or interfere with operation.
⚡ You could become trapped.
A malfunction or loss of electrical service could leave occupants trapped inside an elevator during the emergency.
🚒 Firefighters may need the elevators.
Certain elevators have special Firefighter Service Mode that allows trained firefighters to control them for emergency operations. Even firefighters follow specific safety procedures before deciding whether an elevator is safe to use.
⚠️ ARE THERE EXCEPTIONS?
Yes. Some newer buildings have specially designed Occupant Evacuation Elevators intended for use during certain emergencies.
The important difference is that these elevators have special protections and operating requirements.
➡️ Unless the building's emergency instructions or firefighters tell you that an elevator is safe to use, use the stairs.
🆘 WHAT IF YOU CAN'T GET OUT?
If fire, heat or smoke prevents you from reaching a safe exit:
📞 Call 911. Tell the dispatcher exactly where you are—building, floor, room or apartment number—and that you cannot evacuate.
🚪 Close the door between you and the fire. A closed door can help slow the movement of smoke, heat and fire.
🧱 Stay in a protected location. If you're unable to use the stairs because of a disability or mobility limitation, follow the building's emergency plan. Depending on the building, this may include waiting in a designated area of refuge or a protected stair landing.
🪟 Make your location known. If you're trapped in a room with an exterior window, signal firefighters with a light-colored cloth or flashlight.
⬇️ Stay low if smoke enters the room. Cleaner air may be closer to the floor.
📱 Stay in communication with 911. Follow the dispatcher's instructions and tell them immediately if conditions change.
🚨 REMEMBER:
STAIRS = Your normal way out during a fire.
ELEVATORS = Don't use them unless specifically directed to do so.
And once you're safely outside: GET OUT. STAY OUT. CALL 911.
Knowing what to do before the alarm sounds can make all the difference.
Sources:
• U.S. Fire Administration (USFA) — High-Rise Fire Safety
• U.S. Fire Administration — Home Fire Escape Plans
• National Fire Protection Association (NFPA) — Emergency Evacuation & Elevator Guidance
• American Red Cross — What to Do if a Fire Starts