FAIR Health

03/03/2026

Just released: Adults Aged 25-34 and 65 and Older Made Up the Largest Percentage of Users of the FAIR Health Consumer Website in 2025

In 2025, adults aged 25-34 made up the largest percentage of users of FAIR Health Consumer, while adults 65 and older (the largest user group in 2024) remained a high proportion of users. FAIR Health Consumer (fairhealthconsumer.org) is FAIR Health’s free, award-winning consumer website. Hundreds of thousands of users across all age groups visited the site last year. Other insights into search habits and user demographics in 2025 can be found in FAIR Health’s annual infographic on consumer website analytics.

View the 2025 fairhealthconsumer.org Usage Statistics infographic online here:https://s3.amazonaws.com/media2.fairhealth.org/infographic/asset/Consumer%20Web%20Usage%202025%20Infographic%20-%20Final.pdf
Read the press release here: www.fairhealth.org/press-release/adults-aged-25-34-and-65-and-older-made-up-the-largest-percentage-of-users-of-the-fair-health-consumer-website-in-2025

Sign up for updates on new FAIR Health studies, infographics, grant-funded projects and more here: www.fairhealth.org/signup

02/27/2026

How much healthcare-related costs matter is influenced by age, medical condition and insurance coverage. While research shows that a portion of older patients consider costs to be either an important factor or the most important factor in healthcare decision making, costs were not the primary concern for patients with employer-sponsored insurance coverage or other adequate coverage that minimized out-of-pocket costs. These and other findings are included in a new FAIR Health report released this week, Price-Informed Shared Decision Making for Older Adults at the Point of Care.

Read the full report here:https://s3.amazonaws.com/media2.fairhealth.org/whitepaper/asset/Price-Informed%20Shared%20Decision%20Making%20for%20Older%20Adults%20at%20the%20Point%20of%20Care.pdf
To access the free tools, educational content and resources for older adults, visit FAIR Health for Older Adults here: www.fairhealtholderadults.org

The John A. Hartford Foundation

Penn Medicine, The Ohio State University Wexner Medical Center, UR Medicine, Emory University School of Medicine

02/26/2026

Price-informed tools and resources can facilitate communication needed for effective shared decision making. Among the older patients and family caregivers surveyed as part of a national initiative funded by The John A. Hartford Foundation, 82 percent felt confident in their ability to discuss questions and concerns more effectively with healthcare providers. Likewise, 75 percent of clinicians at the participating clinical sites agreed that the tools and resources increased their ability to facilitate discussions around care. These and other findings are included in a new FAIR Health report released this week, Price-Informed Shared Decision Making for Older Adults at the Point of Care.

Read the full FAIR Health white paper here:https://s3.amazonaws.com/media2.fairhealth.org/whitepaper/asset/Price-Informed%20Shared%20Decision%20Making%20for%20Older%20Adults%20at%20the%20Point%20of%20Care.pdf
To access FAIR Health's free tools, educational content and resources for older adults, visit FAIR Health for Older Adults here: www.fairhealtholderadults.org

Penn Medicine, The Ohio State University Wexner Medical Center, UR Medicine, Emory University School of Medicine

02/25/2026

Just released: Price-Informed Shared Decision Making Can Facilitate Meaningful Healthcare Decisions Among Older Patients

A three-year initiative by independent nonprofit FAIR Health revealed how price-informed shared decision-making tools used at the clinical point of care help older adults engage in shared decision making with their clinicians. Older patients at the participating sites—Penn Medicine, The Ohio State University Wexner Medical Center, UR Medicine, Emory University School of Medicine—gained clarity around their treatment options and healthcare costs and were able to engage confidently in shared decision making with their providers. Clinicians found the tools adaptable to align with their clinical workflows and staffing complements. These and other insights are included in a new FAIR Health report released today, Price-Informed Shared Decision Making for Older Adults at the Point of Care. The report summarizes key findings from the national initiative, generously funded by The John A. Hartford Foundation.

Read the new FAIR Health report here:https://s3.amazonaws.com/media2.fairhealth.org/whitepaper/asset/Price-Informed%20Shared%20Decision%20Making%20for%20Older%20Adults%20at%20the%20Point%20of%20Care.pdf
Read the press release here: www.fairhealth.org/press-release/price-informed-shared-decision-making-can-facilitate-meaningful-healthcare-decisions-among-older-patients

Sign up for updates on new FAIR Health studies, infographics, grant-funded projects and more here: www.fairhealth.org/signup

02/17/2026

Just released: In November, the Percentage of Patients with a Telehealth Claim Increased Nationally and in Every Region.

The percentage of patients with a telehealth claim increased nationally and in every region in November 2025, according to FAIR Health’s Monthly Telehealth Regional Tracker. Nationally, that percentage increased from 14.5 percent in October to 15.0 percent in November, a 3.6 percent rise. The largest increase was in the Midwest, at 5.1 percent; in the Northeast, it was 4.1 percent; in the South, it was 3.8 percent; and in the West, it was 3.7 percent. The data represent the commercially insured population, excluding Medicare Fee-for-Service, Medicare Advantage and Medicaid.

View the FAIR Health Monthly Telehealth Regional Tracker here: www.fairhealth.org/fh-trackers/telehealth
Read the press release here: www.fairhealth.org/press-release/in-november-the-percentage-of-patients-with-a-telehealth-claim-increased-nationally-and-in-every-region

Sign up for updates on new FAIR Health studies, infographics, grant-funded projects and more here: www.fairhealth.org/signup

02/06/2026

Hyperlipidemia, or high cholesterol, was the most common chronic condition in the commercially insured population in 2024, with a crude prevalence of 21.2 percent.

Some chronic conditions frequently co-occur. In the commercially insured population, 33.4 percent of patients had hyperlipidemia, hypertension, obesity or some combination of these, and 4.3 percent had all three. These and other findings are reported in a FAIR Health white paper released earlier this week: Chronic Conditions in the United States: A Study of Commercial Claims.

Read the FAIR Health white paper here:https://s3.amazonaws.com/media2.fairhealth.org/whitepaper/asset/Chronic%20Conditions%20in%20the%20United%20States.pdf

02/04/2026

The average allowed amount for a patient with no chronic conditions in 2024 was $1,590, while the average allowed amount for a patient with one chronic condition was $3,039 and for a patient with two chronic conditions was $4,116. These and other findings are reported in a FAIR Health white paper released this week: Chronic Conditions in the United States: A Study of Commercial Claims.

Read the new FAIR Health white paper here:https://s3.amazonaws.com/media2.fairhealth.org/whitepaper/asset/Chronic%20Conditions%20in%20the%20United%20States.pdf

02/03/2026

1 big number: Patients with chronic illness - READ MORE via Axios - www.axios.com/newsletters/axios-vitals-1c32a840-0058-11f1-9ae6-f9663d4aeb28.html?utm_source=newsletter&utm_medium=email&utm_campaign=newsletter_axiosvitals&stream=top

02/02/2026

The Majority (57.5%) of Commercially Insured Patients Had 1 or More Chronic Conditions in 2024 - read more via The American Journal of Managed Care - www.ajmc.com/view/contributor-the-majority-57-5-of-commercially-insured-patients-had-1-or-more-chronic-conditions-in-2024

Patients on commercial insurance were more likely to have at least 1 chronic condition, which can affect health care spending overall.

02/02/2026

Just released: 57.5 Percent of Commercially Insured Patients Had at Least One Chronic Condition in 2024, According to FAIR Health Report

The majority (57.5 percent) of commercially insured patients had at least one chronic condition in 2024. The average allowed amount for a patient with no chronic conditions was $1,590, while the average allowed amount1 for a patient with one chronic condition was nearly double ($3,039). Of 44 common chronic conditions studied, hyperlipidemia, or high cholesterol, was the most common, with a crude prevalence2 of 21.2 percent. These and other findings are reported in a FAIR Health white paper released today: Chronic Conditions in the United States: A Study of Commercial Claims.

Read the new FAIR Health white paper here:https://s3.amazonaws.com/media2.fairhealth.org/whitepaper/asset/Chronic%20Conditions%20in%20the%20United%20States.pdf
Read the press release here: www.fairhealth.org/press-release/57-5-percent-of-commercially-insured-patients-had-at-least-one-chronic-condition-in-2024-according-to-fair-health-report

Sign up for updates on new FAIR Health studies, infographics, grant-funded projects and more here: www.fairhealth.org/signup

01/15/2026

Just released: The Percentage of Patients with a Telehealth Claim Decreased Nationally and in Every Region Except the Midwest in October

The percentage of patients with a telehealth claim decreased nationally and in every region except the Midwest in October 2025, according to FAIR Health’s Monthly Telehealth Regional Tracker. Nationally, that percentage decreased from 14.7 percent in September to 14.5 percent in October, a 1.7 percent drop. In the Northeast, the decrease was 2.2 percent, and in the South and West, it was 2.5 percent. In the Midwest, there was an increase of 0.02 percent. The data represent the commercially insured population, excluding Medicare Fee-for-Service, Medicare Advantage and Medicaid.

View the FAIR Health Monthly Telehealth Regional Tracker here: www.fairhealth.org/fh-trackers/telehealth
Read the press release here: www.fairhealth.org/press-release/the-percentage-of-patients-with-a-telehealth-claim-decreased-nationally-and-in-every-region-except-the-midwest-in-october

Sign up for updates on new FAIR Health studies, infographics, grant-funded projects and more here: www.fairhealth.org/signup

12/15/2025

In September, Telehealth’s Share of Medical Claim Lines Decreased Nationally and in Every Region Except the Northeast.

Telehealth utilization as measured by telehealth claim lines decreased nationally and in every US census region except the Northeast in September 2025, according to FAIR Health’s Monthly Telehealth Regional Tracker. Nationally, telehealth claim lines decreased from 5.1 percent of medical claim lines in August to 5.0 percent in September, a decrease of 2.3 percent. Regionally, the decreases were 6.9 percent in the Midwest, 2.6 percent in the South and 1.4 percent in the West. In the Northeast, the percentage increased 2.9 percent. The data represent the commercially insured population, excluding Medicare Fee-for-Service, Medicare Advantage and Medicaid.

View the FAIR Health Monthly Telehealth Regional Tracker here: www.fairhealth.org/fh-trackers/telehealth
Read the press release here: www.fairhealth.org/press-release/in-september-telehealth-s-share-of-medical-claim-lines-decreased-nationally-and-in-every-region-except-the-northeast

Sign up for updates on new FAIR Health studies, infographics, grant-funded projects and more here: www.fairhealth.org/signup