Dental Office Managers Alliance

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Dental Office Managers Alliance

The nation’s #1 community for dental office managers. President & Founder- Kyle Summerford

We empower leaders through education, resources, mentorship, and live DOMA events designed to help teams grow, improve systems, and thrive in today’s dental world.

09/24/2026

Production is down. But why?

A KPI can tell you what changed, but it doesn’t always tell you why it changed.

A drop in production could point to several different issues:

🦷 Diagnosis
📈 Case acceptance
📅 Scheduling
❌ Cancellations
👥 Provider capacity

And each one requires a completely different response.

That’s why strong practice management goes beyond simply checking the numbers. You have to understand the number behind the number before deciding what needs to change.

Our latest article breaks down how dental office managers can look past the surface-level KPI and identify what’s actually driving practice performance.

What KPI do you find yourself digging into the most in your practice? 👇

I’ll drop the full article in the comments.

09/23/2026

Membership plans can create more accounting headaches than most practices expect.

Those small recurring patient payments may look simple, but when they’re posted incorrectly, they can create credit balances, messy ledgers, inaccurate KPIs, and a lot of extra work for the front office.

One of the biggest mistakes is trying to force those payments into the PMS before the corresponding service has actually been provided.

A cleaner approach is to separate the membership revenue and only move it into the practice’s operating workflow as services are rendered.

That helps keep production, collections, and deposits aligned while giving the practice a much clearer financial trail.

Dental Menu helps practices manage the backend of their membership plans without putting all of that administrative work on the office manager.

👉 Learn more: https://www.dentalmenu.com/officemanagers

09/22/2026

New Sponsor Alert 🎉

Please help us welcome Vyne Dental to the DOMC sponsor community!

Insurance verification can easily turn a busy morning into a mess of portals, phone calls, and hold music.

Vyne Dental helps dental practices streamline insurance eligibility verification, claims processing, and patient payments, giving teams tools to simplify the revenue cycle and reduce front-office friction.

We’re excited to have Vyne Dental as another resource for the DOMC community.

09/22/2026

New Sponsor Alert 🍒

Please help us welcome Cherry to the DOMC sponsor community!

When a patient wants treatment but cost becomes the hesitation point, flexible financing can make a big difference.

Cherry helps dental practices offer patient payment options designed to make treatment costs more manageable and support case acceptance.

For office managers looking for ways to remove financial barriers and help more patients move forward with care, Cherry is a resource worth knowing.

Welcome to the DOMC community, Cherry! 🍒

09/17/2026

Growth should not make leadership feel heavier every month.

If your practice is growing but you’re more exhausted than ever, the problem may not be the workload itself.

It may be that the practice has grown faster than the way the team is being led.

Healthy leadership needs clear direction. Clear expectations. Better systems. And a team that understands where the practice is going and what their role is in getting there.

Anna Wisnoski breaks down what it looks like when leadership grows alongside the practice, instead of constantly reacting to it.

If your team is growing but everything still feels harder than it should, this one is worth reading.

I’ll drop the full article in the comments. 👇

09/17/2026

A dental website can look great and still do a terrible job of turning visitors into patients.

That’s the difference.

Your website should not just be attractive. It should help people quickly understand who you are, what you offer, and what they should do next.

ROYA focuses on building dental websites around visibility, patient behavior, and conversion, not just design.

A simple test:

If someone lands on your homepage, can they figure out what you do and how to contact you in a few seconds?

If not, the problem may not be traffic. It may be the website itself.

Comment ROYA below and we’ll send more information directly to your inbox. 👇

09/16/2026

Your morning huddle doesn’t need to turn into another long meeting.

In just 5 minutes, your team can get aligned on the things that actually matter for the day:

🦷 Schedule challenges
💰 Treatment opportunities
⚠️ Patients or team members who may need extra attention
🙋 Where someone might need support

The goal isn’t to discuss everything. It’s to spot potential problems early, make sure everyone knows what’s coming, and start the day on the same page.

Keep it short. Keep it focused. Keep it useful.

What’s one thing your team always covers in the morning huddle? 👇

09/14/2026

How many times have you thought, “Do I really have to ask again?” 😅

Every office manager has that one thing they wish the team would just take ownership of without needing another reminder.

So let’s hear it:

What’s ONE thing you wish your team would handle without you having to follow up?

Drop your answer in the comments 👇

09/03/2026

Insurance verification and billing can quietly eat up hours your team should be spending on patients, scheduling, and keeping the practice moving.

That’s where DayDream comes in.

They help dental practices with:

🦷 Insurance Verification
Benefits verified ahead of time and entered directly into your practice management system.

💰 Claims & A/R
From clean claim submission and follow-up to payment posting and denials, DayDream helps keep billing moving and A/R under control.

⏰ Give Your Team Time Back
Less time spent chasing insurance and billing means more time focused on the practice itself.

If your team is buried in insurance follow-up and billing work, this may be worth a closer look.

Comment DAYDREAM below and we’ll send the details directly to your inbox. 👇

Address

New York, NY

Website

https://www.facebook.com/groups/dentalofficemanagers, http://www.dentalofficemanagers.com/

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