01/28/2026
Hi neighbors, we hope you are staying safe in this crazy weather.
Please see the message below from the Mayor’s office:
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Metro Office of Homeless Services:
OHS, along with other Metro departments, is preparing for a week of low temperatures. Weather conditions are being closely monitored. Final decisions are made by noon the day prior, with a text alert at 9:00 am on the opening day.
Metro Overflow Shelter will operate on extended hours:
· Wednesday, January 28th - The shelter will operate on extended hours, remaining open for 24 hours.
Temperatures will continue to be monitored throughout the next seven days.
Emergency Shelter Utilization:
Please encourage individuals to continue to utilize the primary shelters until they reach full capacity. OHS will closely coordinate with local primary emergency shelters to make adjustments and transportation arrangements as needed.
Metro Emergency Shelter operates as the overflow shelter; please continue to use the regular Emergency Shelter options at Room In the Inn and Nashville Rescue Mission. Cold Patrol and Outreach Teams, make every attempt to deliver people to the primary shelter options prior to utilizing the Metro Overflow Shelter. When transporting people to the Metro building, ensure people actually enter the building prior to driving away.
Launch Pad Emergency Shelter provides shelter for unstably housed young adults 18-24 in an LGBTQ+ affirming atmosphere. Details about hours, locations, and procedures will be provided to young adults via email upon sign-up through nashvillelaunchpad.com.
Stay informed:
· Text the word OHSALERT to 888-777. We will text you each time Metro opens the shelter.
· Call (615) 862-6391.
· Visit www.Nashville.gov/Homeless and other social media platforms.
Transportation:
WeGo Central: Please arrive at WeGo at 6:30 pm People downtown can catch the bus to the shelter from WeGo Central at 400 Charlotte Ave. They should go downstairs to the lower level at WeGo Central and wait at Bay 24 for the bus. Both the number and letter are important: 2-3-B. We are partnering with agencies to secure crates for animals, as all animals will need to be in a crate this year. Bus passes given out in the morning are good for all day rides.
Metro Water Services:
Proactive tips to protect your water lines:
· Keep water moving! Moving water is less likely to freeze so keep faucets dripping.
· You do not need power to run the water. Shutting off the water places your service line at risk of freezing and breaking. The only time you should shut your water off is if you have a burst pipe.
· The additional water use from dripping your faucet will not drastically affect your water bill and is much less than a plumbing repair. A fast drip uses approximately 30 gallons of water in a 24-hour period. 100 gallons of water from MWS is $1.70, including fees and taxes.
· If you are concerned with the water waste, collect the water in a pitcher and use it for daily activities such as flushing toilets, watering indoor plants, filling pets water bowls, etc.
Nashville Waste Services:
Service Update:
No residential curbside collection for Wednesday, January 28, as neighborhood routes are still obstructed by snow, ice, and debris from fallen trees. In addition to ensuring the safety of teams, services are paused to ensure emergency crews can continue their cleanup efforts safely and efficiently.
Convenience Centers:
To provide some relief for residents, all Metro Nashville Convenience Centers will be free of charge for the remainder of the week. Residents are encouraged to bring household trash, recycling, and all other regularly accepted items to any of the four centers at no cost.
Centers will operate on modified operating hours for the remainder of the week to ensure the safety of our residents, staff, and facilities:
· Hours: 8:00 am – 3:30 pm (Through Saturday)
· Locations:
o East Convenience Center: 943 Richard G. Adams Drive
o Anderson Lane Convenient Center: 939A Anderson Ln, Madison
o Omohundro Convenience Center: 1019 Omohundro Pl, Nashville
o Ezell Pike Convenience Center: 3254 Ezell Pk, Nashville
Stay Informed:
For updates regarding NWS collection service and operations, follow them on Facebook and Instagram.
Food Truck Distribution Information:
Food trucks are available to Nashville residents at the following locations:
Wednesday, January 28th from 5 pm - 7 ppm
Nashville Fair Grounds
Wacamole
QBOP! Korean BBQ
Southeast Community Center (Antioch)
Smokin Buttz
Madison Community Center
Roscoe's Smoked BBQ
All meals are free.
Official website of the Metropolitan Government of Nashville and Davidson County