08/15/2025
This research validates our approach with the passage of Travis' Law that requires 911 call centers to dispatch mental health crisis responders as primary responders in mental health crisis calls.
๐๐๐ฐ ๐ซ๐๐ฌ๐๐๐ซ๐๐ก ๐๐ข๐ง๐๐ฌ ๐ญ๐ก๐๐ญ ๐๐ซ๐ซ๐๐ฌ๐ญ๐ฌ ๐ซ๐๐ญ๐๐ฌ ๐๐ซ๐จ๐ฉ ๐ฐ๐ก๐๐ง ๐ฆ๐จ๐๐ข๐ฅ๐ ๐๐ซ๐ข๐ฌ๐ข๐ฌ ๐ญ๐๐๐ฆ๐ฌ ๐ซ๐๐ฌ๐ฉ๐จ๐ง๐ ๐ข๐ง๐ฌ๐ญ๐๐๐ ๐จ๐ ๐ฅ๐๐ฐ ๐๐ง๐๐จ๐ซ๐๐๐ฆ๐๐ง๐ญ
A landmark peer-reviewed study in Psychiatric Research and Clinical Practice tracked outcomes for people experiencing a mental health crisis in five communities. Over an 11-month period, researchers found that individuals who received help from mobile crisis teams were 45.2 percent less likely to be arrested than those who received a law enforcement-only response. As the authors note, โonly the mobile crisis response [had] a statistically significant reduced incidence rate of arrest,โ suggesting these teams โmay encourage crisis service pathways outside of 911 and law enforcement, which may decrease โฆ the likelihood of future arrests,โ and save law enforcement resources so they can focus on solving serious crime.
Here are key findings:
๐๐จ๐๐ข๐ฅ๐ ๐๐ซ๐ข๐ฌ๐ข๐ฌ ๐๐๐๐ฆ๐ฌ ๐๐ข๐ ๐ง๐ข๐๐ข๐๐๐ง๐ญ๐ฅ๐ฒ ๐๐๐๐ฎ๐๐๐ ๐๐ซ๐ซ๐๐ฌ๐ญ๐ฌ: โOnly the mobile crisis response [had] a statistically significant reduced incidence rate of arrestโฆ[with a] 45.2 percent lower incidence rate of arrest compared to law enforcement-only recipientsโฆโ
๐๐ฅ๐ข๐ง๐ข๐๐ข๐๐ง-๐๐๐ ๐๐จ๐๐ข๐ฅ๐ ๐๐ซ๐ข๐ฌ๐ข๐ฌ ๐๐๐๐ฆ๐ฌโ๐๐ฏ๐๐ซ ๐๐ญ๐ก๐๐ซ ๐
๐ข๐ซ๐ฌ๐ญ ๐๐๐ฌ๐ฉ๐จ๐ง๐ฌ๐ ๐๐จ๐๐๐ฅ๐ฌโ๐๐๐๐ ๐๐จ๐ฌ๐ญ ๐๐ข๐ ๐ง๐ข๐๐ข๐๐๐ง๐ญ ๐๐ฆ๐ฉ๐๐๐ญ: Researchers examined โmobile crisis, coโresponse, and officeโ based crisis interventionโ crisis teams to mental health calls for service and found that while โall three crisis models showed fewer post-year arrests than their respective law enforcement-only comparisons only the mobile crisis responseโ had a statistically significant impact on lowering arrest rates.
๐๐จ๐๐ข๐ฅ๐ ๐๐ซ๐ข๐ฌ๐ข๐ฌ ๐๐๐๐ฆ๐ฌ ๐๐ฎ๐ข๐ฅ๐ ๐๐ซ๐ฎ๐ฌ๐ญ, ๐๐๐ฒ ๐๐๐ฅ๐ฉ ๐๐จ ๐๐๐๐ฎ๐๐ ๐
๐ฎ๐ญ๐ฎ๐ซ๐ ๐๐ซ๐ซ๐๐ฌ๐ญ๐ฌ: โMental health service clients and their families prefer nonโlaw enforcement models, which may increase trust in the mobile crisis team's recommendationsโฆMobile crisis teams may encourage crisis service pathways outside of 911 and law enforcement, which may decrease risk of future law enforcement contacts or arrestsโฆ The findings support the expansion of mobile crisis teams to nonโthreatening mental health crises in lieu of law enforcement.โ
Other key findings include: mobile crisis response helps reduce cycling in-and-out of jail, and law enforcement responses to mental health calls can escalate crises.