The Monitoring Association

The Monitoring Association The Monitoring Association (formerly CSAA) is a trade association with a mission to advance the professional monitoring industry.

Help us welcome two new members to The Monitoring Association! We are excited to welcome Elevate Systems and Firetronics...
05/28/2026

Help us welcome two new members to The Monitoring Association!

We are excited to welcome Elevate Systems and Firetronics 2000 Inc. to the TMA community.

🔹 Elevate Systems joins as a Services Provider Member
🔹 Firetronics 2000 Inc. joins as a new Listed Monitoring Member

TMA continues to grow through the strength, innovation, and expertise of organizations committed to advancing professional monitoring and life safety services across our industry. Learn more about these companies at their websites or on our new member directory at https://lnkd.in/evF5nCQ2

We look forward to the contributions, collaboration, and leadership these organizations will bring to our association. Welcome to TMA!

Interested in joining TMA? Learn more and start your journey at https://tma.us/membership/

Strong leaders build cultures where people feel trusted, supported, and motivated to succeed.Join us tomorrow at 1:00pm ...
05/27/2026

Strong leaders build cultures where people feel trusted, supported, and motivated to succeed.

Join us tomorrow at 1:00pm EDT as our NextGen Committee's Empowering Leadership Series returns with a webinar on key leadership concepts from Simon Sinek's bestselling book, Leaders Eat Last.

NextGen Committee Member and Armstrongs Edmonton Station Manager, Chris Brideau, will share key leadership takeaways from the book and discuss how these concepts have influenced her approach to:
• Building trust within teams
• Supporting employee growth
• Strengthening workplace culture
• Leading with empathy and purpose

Whether you're an emerging leader or an experienced professional looking to strengthen your leadership approach, this webinar will provide practical insights you can apply immediately.

Register today at: https://tma.us/join-tmas-nextgen-spring-2026-empowering-leadership-series-webinar/

🚨 OPSTech 2026 Registration is OPEN! 🚨Join us August 31–September 2, 2026, in Dallas, TX, for three days of hands-on col...
05/22/2026

🚨 OPSTech 2026 Registration is OPEN! 🚨

Join us August 31–September 2, 2026, in Dallas, TX, for three days of hands-on collaboration, peer-driven learning, and real conversations shaping the future of professional monitoring.

This isn’t your typical conference! OPSTech is where the industry comes together to share what’s working, what’s next, and how to drive real operational impact.

✨ Highlights include:
• Interactive peer-to-peer sessions
• Insights on emerging tech, applications, efficiency, and new RMR opportunities
• 🏢 Exclusive COPS Monitoring center tour (always a favorite!)

đź’¸ TMA member early bird pricing available through July 15.

Register now: https://tma.us/2026-opstech/

This Memorial Day Weekend, we pause to honor and remember the brave men and women who made the ultimate sacrifice in ser...
05/22/2026

This Memorial Day Weekend, we pause to honor and remember the brave men and women who made the ultimate sacrifice in service to our country. Their courage and dedication will never be forgotten.

As we gather with family and friends this weekend, we hope you have the opportunity to reflect, recharge, and enjoy the start of summer safely.

From all of us at The Monitoring Association, we wish you a meaningful and safe Memorial Day Weekend.

05/21/2026

📣 Join TMA’s NextGen Committee for our Spring 2026 session in the Empowering Leadership Series on May 28, 2026, at 1:00 PM ET!

Open to all TMA members, this virtual session features Christine Brideau, Edmonton Station Manager at Armstrongs, discussing leadership lessons from Simon Sinek’s bestselling book, Leaders Eat Last.

Christine will share real-world insights on:

✔️ Building trust

✔️ Supporting teams

✔️ Creating strong workplace culture

✔️ Leading with purpose in high-responsibility environments

The session includes a brief presentation followed by Q&A with industry peers.

Whether you are an emerging leader or seasoned professional, you’ll leave with practical leadership takeaways you can apply across the industry.

đź“š No need to read the book beforehand to participate.

Register to attend at https://themonitoringassociation.growthzoneapp.com/ap/Events/Register/lzF2eKmsjC5Cw

The Monitoring Association (TMA) mourns the passing of Peak Alarm Founder and CEO Jerry Howe, a visionary entrepreneur, ...
05/14/2026

The Monitoring Association (TMA) mourns the passing of Peak Alarm Founder and CEO Jerry Howe, a visionary entrepreneur, industry leader, proud veteran, and devoted family man, who passed away on May 12th at the age of 83.

Jerry founded Peak Alarm in 1969 and grew it into one of the largest multi-regional security companies in the United States. A longtime member of TMA and former Board member, he made lasting contributions to the professional monitoring industry.

We extend our heartfelt condolences to Jerry’s family, friends, and colleagues.

Read more about Jerry’s life and legacy at https://tma.us/longtime-member-and-volunteer-leader-jerry-howe-passes/

For decades, the professional monitoring industry has worked alongside law enforcement, the fire service, and emergency ...
05/13/2026

For decades, the professional monitoring industry has worked alongside law enforcement, the fire service, and emergency communications centers to help protect families and communities.

At The Monitoring Association (TMA), strengthening that partnership has been central to our mission for more than 75 years.

Over the past several weeks, TMA CEO Whitney A. Doll has had the opportunity to connect with leaders across public safety and security who share our commitment to collaboration and innovation.

Last month, Whitney attended the APCO International 9-1-1 Impact Awards in Washington, D.C., celebrating individuals who have made outstanding contributions to public safety communications.

More recently, she joined industry leaders at the UL Solutions Security Council meeting, where she presented “Strengthening Public Safety Through Professional Monitoring: Standards, Automated Secure Alarm Protocol (ASAP), and Emerging Trends,” highlighting TMA’s efforts to advance professional monitoring and emergency response.

She also attended the International Association of Chiefs of Police reception, continuing important conversations about partnership and public safety.

At , we remain committed to strengthening collaboration between public safety and professional monitoring because when we work together, communities are safer.

05/12/2026

The results are in, and we’re thrilled to celebrate the incredible companies and solutions recognized in this year’s Excellence Awards and Marvel Technology Awards!

Please join us in congratulating this year’s winners. Your achievements inspire the entire monitoring community.

🏆 TMA Excellence Awards Winners

Congratulations to the companies and individuals recognized for outstanding innovation and performance.

Monitoring Center of the Year – Enterprise


Monitoring Center of the Year – Small-to-Medium


Monitoring Center of the Year – GSOC


Monitoring Center Manager of the Year
Galina Klimchuk of Vivint

Monitoring Center Operator of the Year
Cherray Clifton of

Monitoring Center Support Person of the Year
William Kaelin of ADT

⚡Marvel Technology Award Winners

A special round of applause to the recipient of the Monitoring Technology Marvel Awards, recognizing breakthrough technology that demonstrates extraordinary creativity and industry impact.

Monitoring Technology Marvel Award – Traditional Monitoring Center was presented to Security Central.

Monitoring Technology Marvel Award – GSOC was presented to Costco Wholesale.

Thank you to all of the companies who submitted nominations and to our panel of judges for their thoughtful evaluation process. And a special thank you to Magazine and SDM Magazine for helping us spotlight the innovators driving our industry forward.

Thank you to our 2026 Annual Sponsors for their generous support!Because of your partnership, we’re able to deliver high...
05/11/2026

Thank you to our 2026 Annual Sponsors for their generous support!

Because of your partnership, we’re able to deliver high-quality education and meaningful networking opportunities for our community. Your support helps us address the most pressing issues and challenges facing the professional monitoring industry today and prepare for what’s ahead.

Together, we’re advancing the knowledge, skills, and best practices that help monitoring professionals increase efficiency, improve effectiveness, and strengthen their operations.

Ultimately, your commitment helps position our members and the industry for greater long-term success.

We are grateful for your partnership and dedication to moving the industry forward.

We kick off our 2026 meetings tomorrow with our Virtual Mid-Year Meeting - hope to see you there - https://tma.us/events/2026-mid-year-meeting/

ADT Alarm.com Axis Communications FieldHub Inc Parks Associates Research ADI Global Bold Group CIBC US TRG Associates

The clock is ticking! Join us on May 12th for TMA’s General Business Meeting. Hear key updates and insights from TMA Pre...
05/07/2026

The clock is ticking! Join us on May 12th for TMA’s General Business Meeting.

Hear key updates and insights from TMA President Alan Gillmore IV, CEO Whitney A. Doll, and committee leaders on the priorities and initiatives shaping our association. Stay informed, get connected, and see where your engagement can make an impact.

Following the meeting, we invite you to stay for our Annual TMA/SDM Excellence Awards and TMA/SSI Monitoring Center Technology Marvel Ceremony. Celebrate excellence across the industry and find out which monitoring centers will take home this year’s top awards.

Event Details
đź“… Date: May 12
đź•’ General Business Meeting followed by the Awards Ceremony

Register at https://tma.us/events/2026-mid-year-meeting/ by Monday, May 11!

We hope you’ll join us for these events as well as the educational portion of TMA's Mid-Year Meeting, May 13-15th. View the full meeting agenda at https://tma.us/events/2026-mid-year-meeting/

Address

7918 Jones Branch Drive, Suite 510
McLean, VA
22102

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

(703) 242-4670

Website

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