03/05/2019
What do you review daily?
I’m sure all of you keep certain quotes, inspirational slogans or posters somewhere in your office. After all, there are certain days, after talking to certain members, that you ask yourself that $64,000 question, “Why am I in this crazy business”.
I have 3 documents pinned to the corkboard above my desk: The Certified Chamber Executives (CCE) Code of Ethics, the Prayer of St. Francis of Assisi and a document entitled “Living the Ground Rules”.
I have introduced “Living the Ground Rules” to my Board and it has become a document we refer to from time to time. I thought you might find it a good conversational piece for your Board planning session or retreat.
Living the Ground Rules
• I will accept and support our vision, mission, values and strategic goals.
• I will openly acknowledge problems and difficulties and focus on desired results.
• I will be 100% responsible for my actions.
• Once a decision is made, I will support it 100%.
• I will commit to and reinforce the principles of Management by Agreement. This means:
• I will only make agreements I intend to keep.
• I will not make or accept “fuzzy” agreements.
• When an agreement has been broken, changed or modified, I will reconcile this with the concerned party/parties at the earliest opportunity.
• I will accentuate the positive and view problems as opportunities.
• I will be open, honest and committed to the principles of win/win.
• I will interact promptly and directly with people or persons with whom I have an issue and will emphasize listening more than speaking.
Carpe Diem – seize the day!