Village Water Association

03/06/2026

Samples are good and the boil order has been lifted!

03/03/2026

The Arkansas Department of Health has issued the 'Boil Water' Notice for the Entire System on March 3, 2026. This order was issued as a precautionary measure because of the possibility that contaminated water may have entered the distribution system as a result of a loss in normal system pressure due to the water system stopped pumping water to fix a chlorinator issue but did not turn the pumps back on after the issue was fixed, resulting in the systems water storage tank running dry due to continued use. .

Under the 'Boil Water' Notice, all affected customers are advised that the water may be unsafe for human consumption, and water used for drinking or food preparation must be boiled briskly for one (1) minute prior to use. All ice cubes should be discarded and only boiled water used for making ice.

This Notice will be lifted by the Department of Health when 1 set of 3 bacteriological samples indicate that the water is free of bacterial contamination and an adequate disinfectant level is established throughout the distribution system.

07/15/2024

Please complete the form below to enroll in bank drafts.

Please click the link to complete this form.

07/15/2024

New Customer Forms- All new customers must complete this form before starting new service.

Please click the link to complete this form.

07/15/2024

As of August 1st, 2024, Steve Evans will no longer be the point of contact for water problems. Steve will only be responsible for reading the water meters and enforcing the disconnection policy monthly. Please look for another post in the next few weeks for other contacts of employees and board members.

05/26/2022

Customers are finally receiving the first bill that was sent on May 5th on TODAY (21 days later)! Please disregard this bill if you have already received one this month. I’m trying to answer all calls and texts but with so many I am getting please help me forward this message along. Only pay 1 of the bills! If you need any clarifications please text/call or message me on here. NO LATE FEES or DISCONNECTIONS this month due to postal service issue.

05/16/2022

It has been brought to our attention that most water customers did not receive a bill this month. They were sent on 5/5/22 from Little Rock so you most definitely should have received them by now. I have contacted the office in Little Rock and they were resent today. Please contact me if you would like your bill total but hopefully you will receive your bill tomorrow or Wednesday. Late fees will NOT be applied this month but we ask that you please pay by June 1st (this month only) to avoid disconnection.

03/22/2022

We are aware of the water pressure issue. There is a water leak somewhere and it is hard to find right now due to the rain. Please be patient as even the board members are without water. It will be fixed as soon as the leak can be located.

03/26/2021

Announcement:

Public Board Meeting

When: Sunday, March 28th at 2:00 pm
Where: 4721 Columbia Road 34 Magnolia, AR

We will discuss an upcoming grant for the water tank project and discuss the costs pertaining to the project.

02/18/2021

Due to the weather, we have extended the due date for the water bill to Monday, February 22nd by 5 pm. I’ve heard from several customers that their water is frozen. Please keep in mind that the water system is not responsible for busted pipes and you should contact a plumber for any pipe problems from the meter to your home. We hope that no one has this problem though and all water will start flowing without any damage. Stay safe and warm!

06/25/2020

Please find below the link to the Arkansas Department of Health website that will show the Consumer Confidence Report (CCR) for 2019. This report is an annual water quality report that provides information on the local drinking water quality for Village Water Association.

12/04/2019

Please see the letter that all customers should receive in the next few days.