ARC Servicing

ARC Servicing We are a public, nonprofit corporation that provides education loans for students and parents. http://www.kheslc.com/kael_loans.html #.Uta7Uftu3U4.

KHESLC is still the holder of your loans, but transferred the servicing of your loans to ARC Servicing — a division of Asset Resolution Corporation. Our student loans are available to citizens of the United States or to non-citizens with a proof of residency card. If you are eligible under one of those categories, you are welcome to apply at this link.

05/18/2026

Busy schedule and don't want to wait for the next available representative? ARC Servicing's callback feature is a new and perfect feature for you. When calling ARC Servicing's 800-693-8220 toll free number and prompted, simply make the selection requesting a callback and once a representative becomes available, a return call will be placed to you.

05/11/2026

Enroll Paperless Communication. Visit ARCServicing.com for more info.

05/04/2026

Have you recently graduated? The Advantage Refinance Loan offers low FIXED interest rates, based on your credit history, repayment terms and other factors. Your interest rate will be reduced further if you use our automatic debit payment service. Go to advantageeducationloan.com or call 1-800-988-6333 for more info.

04/27/2026

If you need to send ARC Servicing a document, you can send it electronically. After logging into your account at ARCServicing.com, go the forms tab and click on the Document Upload link.

04/20/2026

Income Based Repayment (IBR) may be able to help lower your monthly student loan payment. For more information call ARC Servicing at 1-800-693-8200 or visit ARCServicing.com for more information

In order to access ARCServicing.com, you will be required to setup a new login ID and password. Please call 800-693-8220...
04/13/2026

In order to access ARCServicing.com, you will be required to setup a new login ID and password. Please call 800-693-8220 if you have any issues or need assistance. We understand that the hold times are long right now and appreciate your patience. You do have the option of leaving a number for us to return your call so that you don’t have to hold on the line. Thank you.

04/06/2026

Save time and money by signing up for ARC Servicing's Automated Clearing House (ACH) to have your student loan payments automatically deducted from your bank account every month, with a potential interest rate deduction as a reward. Login to your account at ARCServicing.com and complete the Automated Clearing House (ACH) application today.

03/30/2026

Have a landline phone number and do not want to receive pre-recorded messages to that number? You're in luck. When calling ARC Servicing's 800-693-8220 toll free number, an option is available to select that will stop pre-recorded messages from being left on your landline phone number. Please note, this option is for landline phones numbers ONLY.

03/23/2026

To serve you better, our Call Center, IVR, and ARCServcing.com will be down from March 31st at 5:30pm est. until the morning of April 6th. More details available at ARCServicing.com.

03/16/2026

Make your ARC Servicing student loan payments electronically from a checking or savings account. KHEPAY allows you to make one-time payments or schedule future payments up to 6 months in advance. You can even allocate your payment to specific loans. Login to your account at ARCServicing.com to set up your payments.

Address

PO Box 24328
Louisville, KY
40224

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 4:30pm

Telephone

+18006938220

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