Contact Care Line

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Contact Care Line We are an East TN 988 crisis center and a National 988 crisis text center. We are here to offer hope when you need it most.

CONTACT Care Line offers hope and support for those in need through our 24/7 phone, text, and chat services. Serving East Tennessee and beyond, we provide reassurance and a listening ear to those facing crisis, grief, or loneliness. Call or text 988 for immediate support, or reach out through our online chat services.

Proud to partner with Empower Knox for this important conversation on youth su***de prevention. We hope you’ll join us N...
10/14/2026

Proud to partner with Empower Knox for this important conversation on youth su***de prevention. We hope you’ll join us Nov. 1.

Knoxville youth and parents are invited to participate in a community conversation about su***de prevention on Sunday, Nov. 1, 4-5:30 p.m. at YWCA Phyllis Wheatley Center in collaboration with Contact Care Line. Come listen, ask questions, be heard and take away practical resources.

Introducing The Listening Place 💙We’re taking listening on the road! The Listening Place is CONTACT Care Line’s new mobi...
10/12/2026

Introducing The Listening Place 💙

We’re taking listening on the road! The Listening Place is CONTACT Care Line’s new mobile outreach space, created to bring connection, support, and information about 988 directly into the communities we serve. You’ll see us at festivals, schools, community events, and more across East Tennessee, offering a quiet place to step away from the noise, learn about available resources, or simply sit down and talk with someone who is ready to listen.

If you have an upcoming event where The Listening Place could be a helpful addition, email [email protected] or call 865-312-7450 to coordinate with our team. We can’t wait to get it out into the community!

Today, on World Mental Health Day, we’re reminded how important it is to make space for honest conversations, really lis...
10/10/2026

Today, on World Mental Health Day, we’re reminded how important it is to make space for honest conversations, really listen when someone shares what they’re going through, and remind the people around us that they don’t have to handle hard moments alone.

If you need someone to listen, call or text 988 anytime. We’re here 24/7.

Being heard can make a hard moment feel a little less heavy.
10/09/2026

Being heard can make a hard moment feel a little less heavy.

Proud to partner with Metro Drug Coalition to help connect more people with 988 support in recovery housing.
10/02/2026

Proud to partner with Metro Drug Coalition to help connect more people with 988 support in recovery housing.

Looking for something helpful to read? We add two new blog posts to our website every month with practical information o...
10/02/2026

Looking for something helpful to read? We add two new blog posts to our website every month with practical information on mental health, emotional wellness, relationships, coping, and more.

You can find them anytime at contactlistens.org under Resources.

Su***de Prevention Month may be coming to a close, but the work doesn’t. These conversations matter all year long. Somet...
09/30/2026

Su***de Prevention Month may be coming to a close, but the work doesn’t. These conversations matter all year long. Sometimes support looks like checking in on someone, really listening, sharing a resource, or being willing to ask a hard question when something feels off.

If you want to support this work, there are plenty of ways to do that. You can donate at contactlistens.org, follow us on social media, subscribe to our newsletters, share our resources, or simply help spread the word about 988.

If you or someone you know needs support, call, text, or chat 988 anytime. We’re here 24/7.

09/25/2026

Mental health doesn’t stop mattering as we age.

A new episode of our podcast, Tools for Tough Moments is out now. This month, we’re talking about older adult mental health and wellness, the importance of connection, and ways we can better support older adults in our lives.

Listen now on Spotify:
https://open.spotify.com/episode/2quTHTbz9bfKcGMRfvyEQb?si=1b3f340104224cda

You can also find Tools for Tough Moments on YouTube.

August was a big month for connection. Our team answered 7,833 calls, texts, and chats, a 21% overall increase from July...
09/24/2026

August was a big month for connection. Our team answered 7,833 calls, texts, and chats, a 21% overall increase from July.

We are grateful that more people are choosing to reach out instead of facing difficult moments alone. If you need someone to talk to, call, text, or chat with us at 988 anytime. We’re here 24/7.

Happy first day of fall, a new season is here! Change can be beautiful, but it can also feel hard. Whatever this season ...
09/22/2026

Happy first day of fall, a new season is here! Change can be beautiful, but it can also feel hard. Whatever this season brings, you don’t have to navigate it alone.

Address

318 North Gay Street, Suite 100
Knoxville, TN
37917

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