04/07/2026
Some stories are about more than support.
They are about timing, access, and what happens when both exist.
Waake arrived in the United States on December 2, 2024, just weeks before refugee resettlement services were suspended nationwide. Looking back, that timing likely saved his life.
During intake and early home visits, Waake shared some concerns about his health but believed he was managing. A few days later, he asked for help accessing specific food, explaining that ongoing stomach pain made it difficult to eat the same meals as his family. Waake lives with his wife and two children, and navigating daily life while in pain had taken a toll.
While living in a refugee camp in Tanzania, he had sought medical care for this pain and was told it was “just stomach pain.” He was given medication, but it never brought relief.
His case manager, Lukas, listened closely and took his concerns seriously, asking additional questions to better understand what was happening. Lukas, who is also a resettled refugee from the Democratic Republic of the Congo, recognized that something wasn’t right and encouraged further medical evaluation, escalating the concern to the Health and Wellness team.
At Waake’s Refugee Medical Screening, tests revealed extremely abnormal blood levels, and doctors recommended immediate hospitalization. At University Health, he was diagnosed with Stage 5 chronic kidney disease. His kidneys were functioning at less than 15 percent and could no longer adequately filter waste from his body.
Medical providers later shared that without timely intervention, his condition could have become fatal at any moment.
Waake received urgent care and was connected to a dialysis clinic, where he now receives ongoing treatment. The Health Navigation team helped coordinate appointments, transportation, and follow-up care, ensuring consistent access to life-sustaining treatment.
Over the course of 2025, Waake received coordinated support through five Refugee Services programs, including health navigation, case management, language and digital literacy support, employment and financial training, and transportation.
Today, Waake is stable and no longer living with the constant pain he once endured. The team continues to check in regularly, walking alongside him as he manages his health and builds stability for his family. His story reflects the life-saving impact of attentive case management, shared understanding, and coordinated care.
“This case made me think about what could have happened if Waake hadn’t been able to enter the U.S. due to recent policy changes. He may have lost his life believing he was just dealing with regular stomach pain. It also makes me wonder how many others never got the chance to receive the care they desperately needed due to recent policy changes.”
-Lukas, Waake's Case Worker