National Association of Independent Insurance Adjusters - NAIIA

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National Association of Independent Insurance Adjusters - NAIIA Independent adjusting firms located throughout the 50 states and Puerto Rico

Proudly celebrating our 75th year as an association dedicated to integrity and the highest level of customer service.

10/07/2026

We're here, Chicago! 👋

The 2026 NAIIA Mid-States Region Conference is officially underway!

We're looking forward to connecting with fellow claims professionals, sharing ideas, and making the most of our time together over the next two days.

We can't wait to see you!

We're headed to Chicago! 🏙️The 2026 NAIIA Mid-States Region Conference is happening this week, October 7–8.We're looking...
10/05/2026

We're headed to Chicago! 🏙️

The 2026 NAIIA Mid-States Region Conference is happening this week, October 7–8.

We're looking forward to bringing members and industry professionals together for two days of connection, conversation, and collaboration.

📍 Embassy Suites by Hilton Chicago Downtown
📅 October 7–8, 2026

We look forward to seeing you in Chicago!

When it comes to claims, knowing the area matters. 📍Local knowledge can provide valuable context throughout the adjustin...
10/02/2026

When it comes to claims, knowing the area matters. 📍

Local knowledge can provide valuable context throughout the adjusting process, from understanding regional building practices and regulations to knowing local conditions, resources, and other factors that may impact a loss.

NAIIA members combine claims expertise with knowledge of the communities and regions they serve, while being connected to a nationwide network of independent adjusting firms.

Local expertise. Nationwide connections.

Looking for an experienced independent adjuster in your area? Find an NAIIA member today at naiia.com.

What does it mean to be an RPA?The Registered Professional Adjuster designation recognizes claims professionals who demo...
09/28/2026

What does it mean to be an RPA?

The Registered Professional Adjuster designation recognizes claims professionals who demonstrate experience, expertise, knowledge, and a commitment to ethical standards and continuing education.

For adjusters, earning the RPA designation is an opportunity to distinguish themselves within the profession and demonstrate their commitment to continued growth.

For carriers and clients, it provides another way to identify experienced, credentialed claims professionals.

Ready to learn more about the RPA designation? Visit the NAIIA website to explore the Society of Registered Professional Adjusters: https://loom.ly/OweOeDs

Society of Registered Professional Adjusters Pay Dues About RPA Apply Search RPAs View ByLaws/Ethics Be Distinct As a member of the Society, you will enjoy the opportunity to network with other experienced adjusters in the property and casualty fields. Your designation as an RPA documents your knowl...

NAIIA Members Making an ImpactWe’re proud to recognize two NAIIA member firms that recently represented their companies ...
09/25/2026

NAIIA Members Making an Impact

We’re proud to recognize two NAIIA member firms that recently represented their companies — and NAIIA — at Brotherhood Mutual Insurance Co.’s 2026 Property Summit and Vendor Fair at its headquarters in Fort Wayne, Indiana.

Congratulations to John and Leah Dotson of Dotson & Associates, LLC and Dustin and Tara Zaugg of Wickizer & Clutter, Inc., who were hand-selected by Brotherhood Mutual’s Property Unit to attend the invitation-only event.

Both firms shared that it was an honor and privilege to be selected — and we’re proud to see NAIIA members bringing their expertise and professionalism to industry events like this one!

Celebrating Leadership, Service & LegacyWe’re celebrating NAIIA President Michael Marsh of Midland Claims Service and a ...
09/23/2026

Celebrating Leadership, Service & Legacy

We’re celebrating NAIIA President Michael Marsh of Midland Claims Service and a well-deserved honor recognizing his more than five decades in the claims industry.

Midland Claims has been an NAIIA member since the early 1970s, and Michael continues that legacy of service today through his leadership of NAIIA.

Recently, Montana State Fund and Kids’ Chance of Montana honored Michael by naming a scholarship in his honor — a lasting tribute that will help students whose parents have been injured or killed on the job.

Congratulations, Michael! We’re proud to have you leading NAIIA.

Read the full story on the NAIIA website: https://loom.ly/8bterpI

Fall is officially here! 🍂A new season means cooler weather, changing leaves, football weekends, and plenty of reasons t...
09/22/2026

Fall is officially here! 🍂

A new season means cooler weather, changing leaves, football weekends, and plenty of reasons to enjoy this time of year.

We want to hear from our NAIIA community: What’s your favorite part of fall?
A. Cooler weather 🍁
B. Football season 🏈
C. Fall traditions 🎃
D. Seasonal favorites ☕

Let us know in the comments!

Our Mid-States Region is home to a network of experienced independent adjusters committed to providing responsive, relia...
09/18/2026

Our Mid-States Region is home to a network of experienced independent adjusters committed to providing responsive, reliable claims services.

With local knowledge and the support of a nationwide network, NAIIA members bring the professionalism and experience that carriers and clients can rely on throughout the claims process.

Looking for an independent adjuster in the Mid-States Region? Connect with a NAIIA member today at naiia.com.

September is National Preparedness Month, a reminder that being ready matters before the unexpected happens.For independ...
09/16/2026

September is National Preparedness Month, a reminder that being ready matters before the unexpected happens.

For independent adjusters, preparation means having the experience, resources, and relationships in place to respond when claims arise, whether from severe weather, property damage, transportation losses, or other unexpected events.

NAIIA's nationwide network connects carriers and clients with experienced independent adjusting firms ready to step in when they're needed.

Because when a loss occurs, preparation can make all the difference.

🔗 Find an NAIIA member or assign a claim through NAIIA: https://loom.ly/DjHxUQ8

Our Eastern Region is home to a network of experienced independent adjusters ready to support carriers with responsive, ...
08/25/2026

Our Eastern Region is home to a network of experienced independent adjusters ready to support carriers with responsive, reliable claims services.

From local expertise to nationwide connections, NAIIA members are committed to delivering the professionalism and service the industry depends on.

Looking for an independent adjuster in the Eastern Region? Connect with a NAIIA member today at naiia.com.

Address

87 N Crooked Lake Drive
Kalamazoo, MI
49009

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