07/22/2026
NEW: CHAMELEON TECHNICAL SUPPORT HAS BEEN COMPLETELY REBUILT
We did not simply add another contact form.
We created a complete technical-support system designed to help Chameleon operators learn, choose, build, deploy, troubleshoot and receive expert assistance when they need it.
The new system connects three major resources:
- The Chameleon Knowledge Base
- The new Technical Support page
- The new Chameleon Support Desk
1. START WITH THE CHAMELEON KNOWLEDGE BASE
The CKB is The Complete Online HF Antenna Handbook, available online whenever you need it.
It currently contains:
- 1,207 complete technical articles
- 55 technical categories
- Eight guided field tools
- Individual Chameleon product handbooks
- Installation and troubleshooting procedures
- SWR, tuning and measurement guidance
- Verified compatibility information
- Propagation, POTA, SOTA, NVIS and EMCOMM resources
- HOA and restricted-property operating guidance
- Feed-line, grounding, counterpoise and radial information
You can search the handbook, browse by subject or product, or use Ask the CKB to help find the right information.
The CKB also includes the Antenna Advisor, Compatibility Explorer, System Builder, Deployment Planner, My Chameleon Workspace, MPAS READY Handbook, CHA Wire Antenna Workshop, HOA Knowledge Center and CHA URT1 Application Center.
Explore the CKB:
https://chameleonantenna.com/pages/chameleon-knowledge-base
2. VISIT THE NEW TECHNICAL SUPPORT PAGE
If the CKB does not completely resolve the problem, our new Technical Support page directs you to the correct next step.
There are separate paths for:
- Products purchased directly from ChameleonAntenna.com
- Products purchased from an authorized dealer
- Military or government equipment
- Club-owned equipment
- Gifts and secondhand purchases
- Legacy equipment or purchases with no available order number
- General and pre-purchase questions
You do not need a ChameleonAntenna.com order number to receive technical support.
Dealer customers and other product owners can open a technical case using email verification. Direct-order customers can use their order email and Shopify order number for secure, read-only verification.
Visit Technical Support:
https://chameleonantenna.com/pages/contact -support
3. USE THE NEW CHAMELEON SUPPORT DESK
The new Support Desk collects the information our technicians actually need to understand an antenna-system problem.
Customers can provide:
- Radio model and transmit power
- Complete antenna configuration
- Coax, adapters, chokes, tuners and accessories
- Deployment height, orientation and environment
- Bands, frequencies, modes and SWR readings
- Troubleshooting already attempted
- Photos and analyzer screenshots
- Diagrams and PDF documents
- Short diagnostic videos
This means fewer repeated questions, better-organized cases and a much stronger technical starting point.
Each request receives a private ticket that customers can return to using their verified email address and ticket number.
Our system can use the official CKB to assist the support process, but responses remain human-reviewed, and private order information is never added to the public CKB assistant.
WHERE SHOULD YOU BEGIN?
Need information immediately? Search the CKB.
Still have a technical problem? Visit the Technical Support page.
Already opened a case? Select Find an Existing Request.
Have an order-status or shipping question? Contact [email protected] and include your order number.
The objective is simple:
Give every Chameleon operator the right information, the right support path and the right technical assistance—regardless of where the equipment was purchased.
Learn. Build. Deploy. Troubleshoot. Get the right help.
Welcome to the new Chameleon Antenna technical-support system.