05/18/2026
Job Title: Support Staff - Reception
Work Type: FT
Work Days: Mon-Fri, daytime
Salary Offered: $15.50 - $17.00 Hourly
Benefits: 403(b) with up to 4% match, Dental, Health, Holidays, PDO, Vision, & more.
Education: High School Diploma/GED
Required Skills:
- Able to work independently
- Comfortable with ambiguity & fast-paced environment
- Excellent communication skills
- Strong code of ethics
- Solution oriented
- Diversity & inclusion focused
- Strong attention to detail.
Preferred Skills:
- Strong interpersonal skills with the ability to interact with clients, staff, families, medical and Mental Health professionals, & the public.
- Previous experience in supporting roles.
- Previous knowledge with front desk, and client-facing workflows.
- Strong communication & problem-solving skills.
- Proficiency in using phone systems & office management software.
- Strong organizational skills with the ability to manage multiple tasks simultaneously.
- Familiarity with calendar management practices.
- Ability to work independently while also serving a greater team objective.
- 18+ yrs old
- Computer literate.
- Must pass State and Federal Background Study, clear of any predatory offenses.
- Must not be listed on the exclusion list to provide services to Medicaid &/or Medicare Recipients.
- Ability to complete & employ required trainings.
- Some knowledge of mental health & substance use disorders.
Job Description:
All activities as an employee of Northland Counseling Center, Inc. will be performed in an ethical, professional manner and in accordance with the policies and procedures of Northland & will be subject to supervision and/or oversite.
- Greeting clients while ensuring a welcoming & professional environment.
- Handline phone calls.
- Scheduling, rescheduling, canceling, & updating client appointments.
- Assisting providers with administrative tasks.
- Coordinating with other staff.
- Maintaining the waiting area.
- Monitoring emails & responding in a prompt & professional manner.
- Ensuring HIPPA compliance & maintaining confidentiality.
Inquiries or to apply: Email Gina at [email protected]. We are an Equal Opportunity Employer.
