Central Ohio Regional Long Term Care Ombudsman Program

Directions Website

Central Ohio Regional Long Term Care Ombudsman Program Protecting and empowering Ohioans in long-term care. Region 6 Ombudsman Program.

We advocate for residents’ rights, address care concerns, and educate families and residents about quality care, resident rights, and available services. Central Ohio's Regional Office of the State Long-term Care Ombudsman advocates for people receiving home care, assisted living and nursing home care. Paid and volunteer staff members work to resolve complaints about services, help people select a provider and offer information about benefits and consumer rights. Our office advocates for consumers of long term care services and supports in Franklin, Union, Delaware, Licking, Madison, Fayette, Pickaway and Fairfield County.

October is Resident Rights Month!Today we’re highlighting Right #12 under the Ohio Revised Code:🌟 Residents have the ri...
10/12/2026

October is Resident Rights Month!

Today we’re highlighting Right #12 under the Ohio Revised Code:

🌟 Residents have the right to refuse to serve as a medical research subject, without jeopardizing access to appropriate medical care.

Have questions? You can reach us at 614-345-9198 or email [email protected]

October is Resident Rights Month!Today we’re highlighting Right #11 under the Ohio Revised Code:➡️ Residents have the r...
10/11/2026

October is Resident Rights Month!

Today we’re highlighting Right #11 under the Ohio Revised Code:

➡️ Residents have the right to privacy during medical examinations or treatment, and in the care of personal or bodily needs.

Have questions? Reach out to us at 614-345-9198 or email us at [email protected]

Resident Rights Month – Day 10 🔹Right #10 in the Ohio Revised Code: Every resident has the right to confidential treatm...
10/10/2026

Resident Rights Month – Day 10 🔹

Right #10 in the Ohio Revised Code: Every resident has the right to confidential treatment of their personal and medical records. This means information cannot be shared without their approval, except in situations like transfers, legal requirements, or payment contracts.

Protecting privacy is essential to dignity and respect in long-term care.

October is Resident Rights Month!Today we’re highlighting Right #9 under the Ohio Revised Code:➡Residents have the righ...
10/09/2026

October is Resident Rights Month!

Today we’re highlighting Right #9 under the Ohio Revised Code:

➡Residents have the right to withhold payment for physician visits that never occurred.

📢 Did you know?A nursing facility cannot require a family member or other third party to personally guarantee payment as...
10/09/2026

📢 Did you know?
A nursing facility cannot require a family member or other third party to personally guarantee payment as a condition of admission or continued stay.

A resident’s representative may be required to help arrange payment using the resident’s own income or resources, but they cannot be required to become personally financially responsible for the resident’s care.

📞 Contact us: 614-345-9198
📩 Email: [email protected]

October is Resident Rights Month!Today we’re highlighting Right #8 under the Ohio Revised Code:Residents have the right...
10/08/2026

October is Resident Rights Month!
Today we’re highlighting Right #8 under the Ohio Revised Code:

Residents have the right to actively participate in decisions about their own care. This includes:
✔️ Talking with physicians and staff about treatment and care plans
✔️ Receiving clear, understandable information about diagnosis, prognosis, and treatment options
✔️ Accessing their medical records
✔️ Giving or withholding informed consent for treatment

Being informed and involved in care decisions ensures residents’ voices are respected and their choices are honored.

Have questions? Reach out to us at 614-345-9198 or email [email protected]

Sometimes the most powerful thing you can do is simply show up and listen.Volunteer Ombudsman Associates visit residents...
10/08/2026

Sometimes the most powerful thing you can do is simply show up and listen.

Volunteer Ombudsman Associates visit residents in nursing homes and assisted living communities, advocate for their rights, and provide support so they know someone is there for them.

If you live in Delaware, Fairfield, Fayette, Franklin, Licking, Madison, Pickaway, or Union County, we would love to have you join our volunteer team!

614-345-9198
www.stepup.ohio.gov

October is Resident Rights Month!Today we’re highlighting Right #7:Residents have the right to choose their own physici...
10/07/2026

October is Resident Rights Month!

Today we’re highlighting Right #7:

Residents have the right to choose their own physician. This includes the right to request assignment to a staff physician of their choice, or to select an outside physician, as long as it aligns with the home’s policies and federal regulations.

Having the freedom to choose who provides medical care is an important part of protecting dignity, independence, and well-being in long-term care.

October is Resident Rights Month! Each day, we’re sharing a different resident right from the Ohio Revised Code.Right #...
10/06/2026

October is Resident Rights Month! Each day, we’re sharing a different resident right from the Ohio Revised Code.

Right #6 reminds us:
Residents have the right to know, upon request, the name and any specialty of the physician or other professional responsible for their care or coordination of care.

Transparency builds trust and every resident deserves that peace of mind!

You can reach us at 614-345-9198 or email [email protected]

Our priority is empowering residents and families to know their rights, use their voices, and take part in decisions tha...
10/06/2026

Our priority is empowering residents and families to know their rights, use their voices, and take part in decisions that affect their care. 💬

When residents are empowered, everyone benefits.

For assistance, contact our office at 614-345-9198 or email us at [email protected]

Address

3830 Trueman Court
Hilliard, OH
43206

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Website

,

Alerts

Be the first to know and let us send you an email when Central Ohio Regional Long Term Care Ombudsman Program posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Shortcuts

Share

Category