02/24/2026
***This is an old post. Please see our latest post for the most up-to-date storm information.***
Midday Tuesday Update: Since our update this morning, our team has restored power to 3,000 homes. More crews from our friends in Virginia will arrive shortly to provide additional help with restoration. It's slow going for our team to remove trees from lines and replace poles, but we're making steady progress.
Crews restored power to 20,000 additional homes overnight and have restored power to 40,000 homes since the storm began on Sunday. DelDot and local farmers were great partners, helping us clear roads, which allowed our team to get a better idea of how much damage there is to the system. Our crews and engineers say damage is more extensive than initially thought, especially in the most rural parts of our service territory. This means restoration may take longer than we had hoped yesterday evening. Here’s the most important information from our operations team.
• Additional crews were called in from multiple Virginia utilities last night and are working across our system today.
• Additional Delaware contractors were also called in to assist with restoration efforts.
• Crews are working on the last major circuit outages right now impacting thousands of members in the Angola and Broadkill areas. Many members in those areas should have service restored later today.
• Outside of those areas, there are roughly 800 different damage reports across our service territory that our crews will need to address. These issues include hundreds of downed trees and power lines and more than a dozen broken poles.
• These issues are impacting anywhere from one home to a few hundred.
• We hope to restore power to about 10,000 additional homes by this evening, but outages will likely continue into Wednesday and possibly Thursday.
• We have understandably been getting a lot of questions from members about estimated restoration times for their homes. With hundreds of damage reports across the system, we cannot offer individualized restoration times. We know it’s frustrating and we’ll continue to be as transparent as possible and pass along what information we have.
• This is the worst outage event we’ve experienced since the 1994 ice storm and, for many members, this is the longest they have been without power. These types of storms are rare. When they do hit, they cause extensive damage to our system.
• As our team works around the clock to restore power, please consider checking on friends and neighbors who may be without power and help in any way you can.
• Warming shelters have been opened for those who need assistance at Dover High School and Sussex Central Middle School.
• Our outage map groups individual outages into larger outages in a large-scale event like this, which means the map may not show your individual outage after you’ve reported it. That doesn’t mean we’re unaware of your outage. The outage map displayed on the DEC Connect App may not be accurate, but this map shows live outages. https://outagemap.delaware.coop/ We apologize for the issue and are working to fix the problem.
Our team is so appreciative of the support we’ve gotten from our communities, and we will continue to work 24/7 until all members have their power restored. We’ll provide another update from crews later today.
