09/12/2026
A free two hour classroom session where entrepreneurs figure out what makes customers come back, tell others, and stay. Live demo, hands-on coaching tool, free trial access.
What if your business plan is missing one question, and answering it changes everything?
Most entrepreneurs spend months on marketing plans and financial projections but skip the step that decides whether any of it works: figuring out what genuinely delights the people they serve.
Not what customers say they want. Not what you assume they want. What would actually make them say "they didn't have to do that, but they did," and then go tell everyone they know.
Two hours, classroom style, at SynergyMill:
🎯 Watch a live demo of the Delightful Agent, an AI coaching tool built on insights from 400+ real business engagements, work through a real audience member's business 💡 Use it yourself, in the room, on your own business 📝 Leave with a first draft of your Superior Customer Value Statement 🎁 Get free trial access to keep going at home
This isn't a generic AI demo. It's led by Jack Harshbarger, the practitioner behind the Best Entrepreneur Program, developed over decades of work with more than 400 companies. The difference between asking a general AI for business advice and working with something that knows which questions matter is the whole point of the evening.
Bring your phone or laptop. You'll be using it.
Most businesses don't fail because the product was bad. They fail because nobody figured out what would make a customer tell a friend. That thing has a name.…
