10/15/2026
Starting on October 15th, registered members will begin receiving messages reminding them to renew their registration before it runs out. That reminder will now come from Sam, an AI assistant with Scouting America, and Sam answers families when they reply. How people renew doesn't change.
The reminder will come from a toll-free number with no name, so phones show it as an unknown sender with a Report spam link. It's the same text for everyone, and nobody answers a reply. The new reminder shows up as Scouting America, with the logo and a verified check mark, and it's written for each family.
To learn more about this please, go to the following link: https://support.trymovo.ai/articles/3236760493-How-renewal-reminder-texts-work?fbclid=IwY2xjawU9sOpleHRuA2FlbQIxMABwZG9mAWJyaWQRMXpqeVRENDNzdGFQZWs0NGJzcnRjBmFwcF9pZBAyMjIwMzkxNzg4MjAwODkyAAEejxcg1qyCNiQ7KW_xxC6FpTrUGTEedbGrqqpMATkh-XqimJ3CsrZdCnU1MzY_aem_b-heawCcPofWlOIGElMQDQ
For those asking about the AI membership renewal text, a link to the details is in the comments.